Systems are failing, initiatives are stalled, budgets are broken, business partners are departing, and department morale and productivity have hit rock bottom. As the incoming CIO, it’s your job to bring a long-neglected IT organization back to where it can support essential operations and services — and move forward on long-delayed modernization initiatives. Getting a…
Information architecture defined Information architecture is a discipline focused on structuring, organizing, and categorizing content and data in an effective and usable way, largely for websites and applications. Application front ends are becoming increasingly complex, spanning multiple platforms, covering multiple use cases, and drawing data from an ever-growing collection of information sources. Information architecture is…
Providing quality car rental services for more than 90 years, Hertz is a worldwide leader. To be a recognized player in the travel industry for so long means that the organization relies on core principles to not only guide the organization, but the technology that supports it. Join us to learn how they’ve built a…
With bars shuttering worldwide during the COVID-19 pandemic, liquor distillers lost significant avenues through which to sell their spirits in 2020. Brown-Forman, the 151-year-old distiller of Jack Daniels whiskey and other spirits, countered the crisis by promoting its “digital shelf,” an initiative to make product images, videos, and other content available to retail partners and…
CIO Amy Evins and her team have moved away from talking about technology as something that supports the products the company sells to instead focusing on IT that creates experiences customers want. “Even just five years ago, when CIOs talked strategy, it was about growth, it was very product driven. The customer was kind of…
If you’re interested in data and how it relates to business processes, a career as a business analyst (BA) might be for you. Business analysis will enable you to spend your days burrowing into numbers and emerging with nuggets of insight. You will need to really know your data to succeed. But as experienced business…
With 55,000 employees, Salesforce relies on key principles of people, process and technology to apply the right mix of IT infrastructure to reliabilty support the business. When you add the need to rapidly shift from in person to virtual experiences for employees and customers at scale, these principles become even more relevant. Join us to…
Enterprise architecture systems haven’t always been essential. In the 1940s, Thomas Watson Jr., one of the leaders of International Business Machines, supposedly said, “I think there is a world market for about five computers.” No one needs custom software to track a list that short. The modern enterprise, however, is much different. Some employees have…
Business intelligence is not an oxymoron like jumbo shrimp. It’s not dead. And it’s not being superseded by artificial intelligence. In fact, BI is alive and well; it’s becoming easier to use, it’s expanding out to more employees, it’s moving to the cloud, it’s becoming embedded in broader ERP and CRM software suites, and it…
When the COVID-19 pandemic struck, pharmaceutical titan Pfizer, like many companies around the world, faced significant productivity, supply chain, and safety concerns. A key to its success in navigating the challenges brought about by global shutdowns was the development of the Pfizer Global Supply – Digital Operations Center (DOC) project. DOC is a patent-pending solution…