As technology continues to take a larger role in corporate sustainability practices, CIOs can play a key role in driving both business value and environmental, social, and governance (ESG) performance. In fact, creating and implementing a comprehensive sustainable technology strategy must now be the core mission of a purpose-driven CIO. Every executive in Accenture’s recent…
“If your actions inspire others to dream more, learn more, do more and become more, you are a leader.” —John Quincy Adams I have been privileged to meet executives from every sector, many with the newer title of “CDO.” The “D” usually stands for Digital or Data. Here’s my observation from seeing great CDOs in…
Any sufficiently advanced technology is indistinguishable from magic. -Arthur C. Clarke I empathize with the frustrations many CIOs experience as the latest fad hits their desks. From nowhere a demand pops up that a particular technology is urgently needed to modernize their company. The problem to solve is fuzzy, and desired outcomes unclear. I recall a…
We routinely underestimate the effects that new technology has in the long run while also overestimating its impact in the short term. What has become known as Amara’s Law, in honor of the late researcher and scientist Roy Amara, is playing out now in many organizations that adopt artificial intelligence and machine learning (AI/ML) technologies.…
Healthcare is deeply human, and each successful doctor-patient interaction is unique. Some patients feel the most reassured by a straight-forward physician in a white coat; others respond better to a warm and humorous bedside manner. But if there’s one thing nobody wants their doctor to be, it’s overwhelmed. In addition to the detrimental effects on…
By Chet Kapoor, Chairman & CEO of Datastax I have the great privilege of getting to know leaders from the world’s most recognized brands and fastest-growing startups. We share the stories, obstacles, and defining moments that have helped shape our careers. Each individual’s journey is unique, but there’s a common thread connecting all of these…
While networks are getting more complex, the infrastructure that IT supports tends to grow at a relatively steady rate. However, in the past few years the footprint IT is responsible for has grown exponentially. Because of this, IT is often the first to be blamed when apps are slow or network performance drops. The role…
Increasing cloud adoption, whether because of moving internal apps to IaaS and PaaS or migrating to SaaS solutions, fundamentally alters the job of IT and network operations teams. While NetOps teams have historically focused on rolling out traditional on-premises infrastructures, they now find themselves supporting applications that are third-party operated and require a different set…
With an undergraduate degree in political science and time spent as a Peace Corps and AmeriCorps volunteer, Lain McGrath hardly envisioned a career in software engineering. Yet after onboarding at HR SaaS provider Gusto in a customer experience (CX) role, exposure to coding sparked McGrath’s interest in shifting professional tracks. The problem: She had no…
In an effort to minimize grant fraud, the Swedish government is establishing a new authority to consolidate all payments from several agencies and services, and CIOs and IT leaders are central to its mission and success. Due to an estimated $1.8 billion being paid out erroneously every year, the need for the government to act…