CIO is the seventh title Ramon Richards has held at Fannie Mae, a leading source of financing for mortgages in the US. The latest promotion came in August 2021 for Richards, who is in his 23rd year with the company. I recently spoke with Richards to learn about the technology and business transformation under way…
Government entities around the globe are contending with the same demands and opportunities facing private-sector organizations. Public-sector agencies and institutions report increasing demand from constituents, employees, and their partners for more digital services, faster responses, and seamless experiences. And, like their commercial counterparts, government IT leaders are boosting their use of technology to deliver. For…
When the pandemic hit, Science Applications International Corporation (SAIC), like most companies, went from an everyone in the office company to an everyone remote company overnight. In the intervening years, the company has embraced the opportunity to rethink its culture, putting flexibility, well-being, and inclusion at the core, says Nathan Rogers, SVP of Infrastructure Enablement…
Small and medium business’ CIOs have much to teach larger enterprises, according to Fabienne Wintle, CIO of Navii, the Australian government-backed platform that supports small and medium businesses going digital. Wintle, who is also the CIO of Tourism Tribe, had an interest in connecting businesses with information through technology, and tells CIO Australia she always…
How do you compete in a world where the experience is everything, and no organization stands alone? In the not-so-distant past, enterprise executives had the “luxury” of just worrying about producing and delivering a great product. In today’s experience economy, it’s not so simple. The modern consumer and business customer demand an experience that is…
The 2022 EMA Network Management Megatrends study makes uncomfortable reading for network professionals. Among many discoveries, it reveals that the percentage of network operations teams that are successful is in steep decline, from 49% in 2016 to 27% in 2022. So why the drop? In the network operations center (NOC), companies rely on traditional NetOps…
In 1921, William Butler Yeats wrote “the centre cannot hold,” describing a moment society reached a technological and social turning point. Fast forward roughly 100 years, and the world is in a similar state of transformation. Businesses across industries are decentralizing, as traditional, centrally-managed systems are giving way to distributed models accelerated by new technology.…
The latest version of Oracle’s Fusion Sales customer relationship management (CRM) application wants to automate the most repetitive sales tasks by providing users with automated recommendations to increase productivity and close more deals. The new look Fusion Sales tool looks to build on the data Oracle has collected for over 40 years and remove several…
The PGA of America is building a world-class resort with multiple golf courses and retail shops near Dallas, due to be complete next year. That’s just one major drive under way by the nonprofit golf association, which is also delivering myriad tournaments and events, special services, and classes to its 28,000 members, a roster including…
All successful CIOs know how to instruct, motivate, energize, and even excite their teams. Yet only a relative handful of IT leaders can truly be described as inspirational figures, capable of leading their teams to goals that collegues at other enterprises can only dream about. CIOs who are purposefully positive and responsible, with a focus…