Cada proceso empresarial refleja las limitaciones existentes en el momento en que fue diseñado, destaca la ejecutiva de TI Maria Cardow. Según ella, estas limitaciones solían estar condicionadas por las restricciones tecnológicas de la época. Como consecuencia, muchos procesos siguen dependiendo de flujos de trabajo que requieren intervención manual o implican complejos saltos entre múltiples…
A few years ago, I was part of a team rolling out an AI capability into a large enterprise environment. The model itself looked great in testing, accuracy was above 95%, the evaluation metrics were strong and everyone involved felt confident about the rollout. But within a few weeks of deployment, things started behaving in…
기업 CIO 사이에서는 생성형 AI와 에이전틱 AI의 투자 대비 수익(ROI)을 명확히 입증하기 어렵다는 점이 이미 공감대로 자리 잡고 있다. 그럼에도 글로벌 컨설팅 기업 KPMG는 일부 기업이 이러한 한계를 인지한 상태에서도 AI 도입을 적극적으로 추진하고 있다고 전했다. 정량적으로 산출 가능한 ROI가 부족함에도, 경기 둔화가 AI 투자 계획을 늦추는 요인으로 작용하지는 않고 있다는 분석이다. KPMG는 “글로벌 리더의…
As AI moves from experimentation to scale, many organizations are discovering a hard truth. Despite heavy investment in technology and models, impact often falls short of expectations and the constraint isn’t the technology itself but the operating model, culture, and the workforce required to turn potential into performance. It takes a certain range of skills…
In my nearly two decades as an identity practitioner — including leading identity programs at global financial institutions and serving as a CISO — I’ve seen a recurring pattern that quietly erodes enterprise velocity. I call it “Monday morning friction.” The symptoms often look mundane, but they are systemically expensive: The project stall: A cloud…
In 2024, when cloud-based software company BlackLine implemented its Buckie AI agent, a knowledge base that employees could ask HR- or IT-related questions, the company didn’t expect to move away from the tool within a year. “The technology was moving so fast,” CIO Sumit Johar says, and the company needed a different system to scale…
En los últimos años, la soberanía digital se ha convertido en un término de moda, tanto que ha dado el salto desde el universo específico de la tecnología a los medios de información generalista o al análisis geopolítico. La clave que explica este salto está en las tensiones globales crecientes, que han llevado a que…
Will AI take our jobs? Yes, maybe. If the calculations work out. This debate has been waging since generative AI broke through, but it’s gained new momentum of late now that Claude Code and agentic AI have proved capable of meaningful advances in programming and large companies have referenced AI when reducing headcount (regardless of…
Every generation of technology leaders eventually faces a moment when they look back and evaluate how a significant period of time or technology transformation was handled. For example, those who navigated the now ancient mainframe to client-server transition, the rise of the internet and the cloud revolution all faced the same fundamental question. “Did we…
IBM has agreed to settle a complaint from the US Justice Department around its initiatives to diversify its workforce and to encourage hiring of underrepresented groups, contrary to a presidential directive. The federal contractor also agreed to pay the government roughly $17 million. The pressure from the Trump administration to eliminate workforce diversification efforts, typically…