A well-optimised digital employee experience (DEX) starts with data. By leveraging telemetry from various touchpoints, companies can create a seamless connection between employees and the tools they rely on. It empowers IT teams to proactively address challenges while boosting engagement and productivity. Here are some key benefits of optimising DEX with data-driven insights: Enhanced visibility…
AI is constantly changing the requirements of software, hardware, and security. Factors like the explosion in data and increasingly complex workflows are amplifying these changes. Here are three keys to equipping your power users, including engineers, designers, creatives, and data scientists, with high-performance workstations to meet today’s AI demands and those to come. 1) Software…
The typical laptop offers great mobility for today’s workplace but can’t handle the demands of many of the power users’ specialised software. And while the cloud offers loads of power, it can bring high and unpredictable costs along with potential security exposures. That’s why experienced professionals who understand the bigger picture are pleading with their…
It’s no secret the ever-evolving threat landscape is an increasing concern for IT leaders. Security management was named as the number one area of focus for CIOs this year, according to Foundry’s 2025 State of the CIO report. However, businesses now have an opportunity to seamlessly strengthen their defences with Windows 11’s built-in tools and…
In the past 12 months, the cryptography and security community has experienced heightening concern about the progress of quantum computing. The last year has been marked by key developments in quantum computing technology, as well as multiple instances of false alarms over potential quantum breakthroughs that put cryptography at risk. Although these alarms were ultimately…
The rapid advancement of artificial intelligence (AI) is reshaping whole industries, economies and leadership paradigms. In the AI era, IT leaders must evolve beyond traditional management styles to embrace innovation, agility and ethical responsibility. Great IT leadership today requires a combination of technical expertise, strategic vision and emotional intelligence to navigate disruption and drive digital…
When Larry Quinlan retired as global CIO of Deloitte in 2021, he considered some romantic notions like running a nonprofit or becoming a university professor. After some due diligence, though, he followed a different path: boards of directors. For Wayne Shurts, who like Quinlan is a CIO Hall of Fame inductee, the decision to join boards…
ServiceNow has jumped deep into the customer relationship management (CRM) market with a new set of capabilities powered by AI. The longtime IT service management platform provider entered the CRM space in early 2025, but it rolled out several new capabilities at it Knowledge 2025 conference this week in direct competition with CRM giant Salesforce.…
La ciberseguridad se está convirtiendo en uno de los principales quebraderos de cabeza para las organizaciones. El último balance de ciberseguridad del Incibe refleja que en 2024 se gestionaron 97.348 incidentes de ciberseguridad, de los que el 32,4% afectaron a empresas: 31.540 casos, un 43,2% más que en 2023. No resulta de extrañar que, al…
지난해 게시한 ‘생성형 AI 도입 효과를 극대화하는 5가지 팁’이라는 글에서, 필자는 우리가 진정한 혁신의 순간이 아닌 광범위한 실험과 시행착오가 일어나는 과도기에 있다고 설명했다. 오늘날 과장된 기대와 광범위한 도입 물결 속에서 생성형 AI가 최고 생산성 단계로 나아가려면 그 전에 기대치를 조정해야 한다고 언급했다. 오늘날 에이전틱 AI에 대한 과장된 기대는 전통적인 컨설팅과 프로그래밍의 종말을 논의하는 주장으로까지 번지고…