Unilever leverages ChatGPT to deliver business value

The past several years have thrown numerous challenges at consumer packaged goods (CPG) companies. The pandemic has led to shifting consumer channel preferences, a supply chain crunch, and cost pressure, to name just a few. CPG titan Unilever has been answering the challenge with analytics and artificial intelligence (AI). The 93-year-old, London-based CPG company is…

Assessing the impact of layoffs on Africa’s IT talent

While much of the news around tech layoffs has focused on US giants like Amazon, Microsoft, Google, Oracle, Meta and Twitter, dismissals are also happening closer to home. Since December, Chipper Cash, an African cross-border payments business and one of Africa’s few tech unicorns, has laid off about 150 staff, with the brand’s engineering team taking…

Learn from IT Innovators at CIO’s FutureIT Dallas

Leading a technically complex initiative can feel like you’re climbing Mount Everest. Find out what it’s actually like to scale the world’s tallest peak – and how it really does relate to your digital journey – from extreme adventurer Jamie Clark. Clark will join prominent IT leaders from around the region at CIO’s FutureIT Dallas…

Why IT communications fail to communicate

One of my client’s business analysts solicited my opinion: “Is this a good specification document?” he asked. Long ago I’d learned — the hard way — the wisdom of the adage “When someone asks for advice, they’re usually looking for an accomplice.” So I answered his question with a question of my own, asking him why…

The CIO’s guide to smarter vendor negotiation: 10 tips

In an IT marketplace marked by turbulence, inflation, and economic uncertainty, the process of contracting with vendors for technology products and services has gotten significantly more challenging for CIOs. IT leaders may find that prices are going up without an accompanying increase in benefits, with technology providers — less dependent on any one industry or…