One of the biggest challenges confronting retailers today is ensuring convergence between customers’ traditional in-store shopping experience and their digital journey, thereby delivering a seamless customer experience (CX). For brick-and-mortar stores, legacy technologies often make migrating online difficult. Over time, as they explore online opportunities, traditional retailers often find it challenging to unravel all they…
Picture this: A newly hired CIO of a large Fortune 500 company meets with all the C-level executives of the firm in the CEO’s office. During the meet and greet, after saying how he looks forward to setting up one-on-ones with all of them to discuss their thoughts on the IT department, he notices a…
LEAP, one of the biggest tech events in the Middle East took place recently in Riyadh for the second year with more than 172,000 people in attendance. During the opening, Abdullah Alswaha, the Minister of Communication and Information Technology of Saudi Arabia has announced that the Arab kingdom has received US$9 billion in investments to…
One of the key advantages of the cloud is cost savings, and yet cloud costs are on the rise and overspending by as much as 70% is commonplace, according to Gartner. Much like gyms make their money off members who never actually use the equipment, cloud providers profit from those who underutilize their resources. That’s…
When it comes to predicting the economic future, there are a lot of mixed signals right now, but one thing remains clear: Recession or no recession, cost-cutting initiatives are always a smart idea, particularly given today’s inflation rates. Economic concerns are increasing the pressures on IT to do more with less. Consider that 92% of…
As mobile work experiences redefine how business gets done, managing an increasing number of devices across a modern workforce has become a growing challenge. Imagine the retail associate using a tablet to check inventory and pricing for customers, the UPS driver recording deliveries and updating the system, and the construction foreman referring to a device…
In the age of digital innovation and work-from-anywhere, every company has a lengthening list of cloud services and applications compounding complexity for their IT team. Consider today’s trends that make cloud resources more prolific — sometimes without any regard for cost or risk to the company: The advantages of cloud scalability and management off-loading have…
The financial services industry (FSI) today is poised for disruption. According to IDC, changes in consumer behaviour arising from the global pandemic, consumer perceptions, technological innovation and an inclination towards ‘everything digital’ are expected to drive rapidly accelerating transformation in the sector. There is also a fast-growing push towards green solutions and sustainable finance, from…
Covid-19 briefly immobilized the world, but as order steadily resumes, so do opportunities for those looking to advance their tech careers. For a specific section of that talent, immigrants have always been a key to the industry, and a source of inspiration for many. Yet career paths sometimes depend on networks and connections, and uprooting…
With the threat of a recession looming, cost pressures increasing, and the deadline to move off SAP ECC swiftly approaching, SAP customers have a lot to consider as they plan for the year ahead. Here are some of the trends we expect to play out as the year goes on, specifically for SAP customers. 1.…