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The University of Phoenix and Expedient: Making the Transformation from a Legacy Datacenter to Software-Defined Excellence

NewsBy DeveloperTiatra July 13, 2022

Founded by Dr. John Sperling in 1976 to help working adults enhance their carriers, the University of Phoenix offers accredited online courses through 18 academic programs, including ones for business, counseling, education, and healthcare. Jamie Smith, the university’s CIO, still remembers his first tour of the university’s leased 27,000 square-foot datacenter. The result of years…

British government appoints new chief digital officer

NewsBy DeveloperTiatra July 13, 2022

Mike Potter, the former interim executive director, digital transformation and group CIO of utility company Thames Water, has been named chief digital officer by the British government. Potter has held senior IT roles in both public and private sector over the last 20 years, including as interim chief digital information officer at the HMRC in…

Building an Experience-driven Contact Center

NewsBy DeveloperTiatra July 13, 2022

All-inclusive vacations. Personalized tours. Packed sports arenas. These are the kinds of experiences that engage us, excite us, and leave us feeling satisfied. CXOs, CIOs, and others entrusted with and empowered to make CX decisions should want the experiences that flow in and out of their contact centers to be just as engaging. They should…

Oracle to launch two sovereign cloud regions for the European Union

NewsBy DeveloperTiatra July 13, 2022

In a bid to help enterprises and institutions in the European Union navigate data privacy, residency, and other regulatory guidelines, Oracle plans to launch two sovereign cloud regions for the European Union this year. Unlike a generic cloud region, a sovereign cloud region is designed to offer secure data access to both private and public…

Technology Companies Need to Make Hard Choices to Teach More ‘Soft Skills”

NewsBy DeveloperTiatra July 12, 2022

As anybody in IT can attest, the skills gap companies are facing is real, and it’s getting more pronounced. The Great Resignation trend is hitting IT hard. Nearly 90% of all employers either already have a shortage or expect to face one within a few years. And a third say the problem has already grown…

Flexential – Providing Enterprises with the Interconnected Data Center and Hybrid Cloud Solutions They Need

NewsBy DeveloperTiatra July 12, 2022

The pace of business is accelerating. Enterprises today require the robust networks and infrastructure required to effectively manage and protect an ever-increasing volume of data. They must also deliver the speed and low-latency great customer experiences require in an era marked by dramatic innovations in edge computing, artificial intelligence, machine learning, the Internet of Things,…

Elevance Health Global CIO Anil Bhatt on using AI in predictive healthcare

NewsBy DeveloperTiatra July 12, 2022

Anil Bhatt, Global Chief Information Officer at Elevance Health, joins host Maryfran Johnson for this CIO Leadership Live interview, jointly produced by CIO.com and the CIO Executive Council. They discuss using AI in predictive healthcare, blockchain collaborations, the future of digital healthcare, global innovation trends and more. Watch this episode: #id62ce1a681809d .jw-wrapper::before { content: “Anil Bhatt”…

The secret to successful citizen data science programs: Good governance

NewsBy DeveloperTiatra July 12, 2022

What’s one way to get CIOs griping and venting about their data strategies? Ask them how successfully they get their business users to migrate off their mega spreadsheets and onto data visualization and other self-service business intelligence platforms. Then, ask chief data officers (CDOs) how hard it is to lead data governance programs that include…

8 servant leadership do’s and don’ts

NewsBy DeveloperTiatra July 12, 2022

Servant leadership has emerged as a popular management method that replaces command-and control-style leadership with empathy and empowerment. The management approach prioritizes the growth, well-being, and empowerment of employees. It aims to foster an inclusive environment that enables everyone in the organization to thrive as their authentic self. Whereas traditional leadership focuses on the success…

Pace of Tech Demands a Smarter Learning Approach. Bring On Community-Driven Learning

NewsBy DeveloperTiatra July 12, 2022

Companies typically face three big problems in managing their skills base: Normal learning approaches require too much time to scale up relevant knowledge. Hiring for new skills is expensive and also too slow. And skills from new hires are rarely properly shared. Businesses of all types have fought to solve these problems. Some conduct ever…