The moment arrives after the damage. An agent has cancelled a supplier contract, approved a refund it should have declined or moved a customer record somewhere it should never have gone. Someone senior asks a simple question. Why did it do that? The engineering team opens the logs. There are thousands of lines. Every call…
AI and hybrid work have written new rules for matching a device to a role. Equipping the workforce by persona was once a straightforward exercise: the org chart supplied the groups, a stereotype supplied the requirements, and the model held because most people worked roughly the same way. That no longer holds. AI keeps redrawing…
Oracle is adding a new orchestration layer to its Fusion Cloud Applications suite to help enterprises automate business workflows, coordinate AI agents, and execute tasks across applications with less manual intervention. The new layer, named Fusion Companion, will allow enterprise users to initiate business tasks through external AI assistants such as ChatGPT, rather than navigating…
AI fluency has long mattered to Sambit Dutta. When he joined global chemical manufacturer Hexion this year as SVP of AI transformation, his strategy included bringing “AI to the masses, where the people can not only just consume AI, but also become what we call builders.” Dutta has made citizen AI a cornerstone of Hexion’s…
The businesspeople adopting AI notetakers are not being reckless. They are responding to a real business need. Our teams are in meetings all day with companies we support, and the idea that we could read a clean summary of every one of them at the end of the day makes us better partners to our…
“Are we exposed?” CIOs and CTOs heard that question all last week. On Tuesday, PHP shipped emergency fixes for two pre-authentication remote code execution flaws that date back to 2004. By Wednesday, Palo Alto Networks said every supported version of PAN-OS and Panorama was vulnerable and no fix was available. Cisco was reviewing 18 products…
SAP says it is ushering in a new era of agentic AI, one where agents don’t just learn a business, but help run it. This week at its TechEd conference, the company is announcing new tools in its SAP Business AI Platform that will extend AI agents’ capabilities, give them richer, more enterprise-specific data and…
In this issue Every price action reported in September, with effective dates and what landed as announced The October calendar: five manufacturers on October 1, two more on October 5 The effective dates and order cutoffs already published through November Supply signals worth planning around, including HP’s own read on 2027 September went the way…
AI and the rise of hybrid work are rewriting the rules of persona-based provisioning. Equipping the workforce by persona used to be a straightforward exercise: the org chart supplied the groups, a stereotype supplied the requirements, and the model held because most people worked roughly the same way. Not anymore. AI keeps redrawing what roles need,…
Device management does not often surface in executive conversations. But it probably should. The hardware employees use every day has quietly become one of the most consequential investments an organization makes—shaping how productively people work, how securely the business operates, how cleanly it meets compliance obligations, and how prepared it is for the next wave of…