Every day, enterprise cameras and sensors capture enormous volumes of information about what is happening in the physical world. Much of that data serves an immediate purpose, such as identifying a security incident or helping protect people and property. But its usefulness doesn’t necessarily end there. The same video that helps a manufacturer monitor safety…
Moving an application to the cloud is often discussed as though there is a clear destination: workloads either reside there or they don’t. Physical security complicates that equation. A single security environment can include cameras processing analytics in real time, video that needs to be stored or accessed according to specific requirements, devices operating in…
A few months ago, during a break at an industry conference, I ended up in one of those side conversations that I kept thinking about long after the conference ended. I was talking with several sales leaders about how AI was beginning to reshape the way they worked — from the CRM and business intelligence…
CIOs have talked about enabling the business for years, but IT exec Monica Caldas expects the role will soon be about orchestrating how the business performs. “Today, CIOs are helping organizations navigate technological, operational, and cultural transformation simultaneously,” says Caldas, global CIO for Liberty Mutual Insurance and a 2026 inductee into CIO.com’s CIO Hall of…
Every other week, there’s a new story about AI solving a math problem that took mathematicians decades to touch. Most recently, it was a conjecture that had sat unsolved since 1939, cracked with an assist from an AI model. Meanwhile, the typical team still can’t ask ChatGPT what we sold last week without pulling three…
Every Friday, Bret Greenstein, CAIO at consulting firm West Monroe, holds a company-wide meeting to share what’s happened in AI over the past week. He also spotlights one employee at the firm who’s created their own AI agent from the ground up, which lives in the company’s internal AI store. Since the store launched in…
I often hear the same types of complaints from leaders struggling with underperforming AI projects. Things started out great but then tailed off. They’re not seeing the ROI they expected. Maybe AI wasn’t a good fit for their organization. These leaders are not alone. But whatever their specific underlying issue, I usually respond with the…
Recently, I sat in on a conversation among CIOs about “the democratization of agents”: putting large language models directly in employees’ hands, connected to business logic so people could build on top of them. The mood was bullish, CIOs sketching out what their teams could do with agents they trained and managed themselves. Soon after,…
When Sastry Durvasula joined TIAA in early 2022, he saw an organization fighting against outdated legacy technologies and in need of a major IT refresh. Since then, the nonprofit has completed two phases of a comprehensive transformation initiative called Technology Ecosystem Transformation, or TETRIS, leading to a huge reduction in tech debt and a major…
Organizations are making one of the biggest decisions about AI without realizing it. Every time we automate a process… Every time we deploy a generative AI copilot… Every time we trust an AI recommendation… We’re answering a question that most leadership teams have never actually discussed. Who — or what — should be making the…