Embrace AI or die. That’s the modern mantra across global business, putting CIOs in the driver’s seat of the enterprise’s success — and in some cases pitting them against their CEOs. Not all IT chiefs take the expanded calling to heart. But Chris Bedi of ServiceNow is one who does. He is not gunning for…
Despite digital transformation being a highly effective way to further develop the long-term business model, it can be a very drawn-out and arduous process. But the majority of companies in Germany, in particular, rely on the cloud in its various facets, and have now achieved a certain level of maturity when it comes to migrating workloads. Maturity…
Whether you’ve survived the CrowdStrike incident or didn’t use CrowdStrike and are merely seeing the impact to others, taking time to learn lessons from this event is vital. After all, if you couldn’t recover easily from this, then you may be lost trying to recover from a ransomware attack. At issue are potential shifts you…
New developments in artificial intelligence can lead to real benefits for businesses—especially small- and medium-sized businesses (SMBs) that have fewer resources and smaller staffs than their enterprise counterparts. However, SMBs must approach AI in a thoughtful, measured way that works for their unique businesses if they want to reap its full potential. In a recent fireside…
The already heavy burden born by enterprise security leaders is being dramatically worsened by AI, machine learning, and generative AI (genAI). Malware, phishing, and ransomware are fast-growing threats given new potency and effectiveness with AI – for example, improving phishing attacks, creating convincing fake identities or impersonating real ones. Easy access to online genAI platforms,…
ServiceNow has reported potential compliance issues to the US Department of Justice “related to one of its government contracts” as well as the hiring of the then-CIO of the US Army to be its head of global public sector, the company said in regulatory filings on Wednesday. The DOJ is looking into the matter. Following…
CIOs have a long history of managing incidents and disasters through established IT practices, guided by frameworks such as ITIL for incident management and disaster recovery. However, as ecommerce has proliferated, security threats have increased, elevating cybersecurity to a board-level concern. Early cybersecurity threats were limited in their scope and damage, but current threats can…
Smart cities are springing up around the country. These technologically modern municipalities use a variety of systems, devices, and sensors to enhance services and operations, manage assets, and increase efficiency — fueled by the power of data. Such data, collected from a range of sources before being processed and analyzed, helps city IT organizations monitor…
The recovery from last week’s defective content update from CrowdStrike that impacted millions of Microsoft Windows endpoints has been a significant undertaking, to say the least. The outage put enterprises, cloud services providers, and critical infrastructure providers into precarious positions, and has drawn attention to how dominant CrowdStrike’s market share has become, commanding an estimated…
IT managers are often responsible for not just overseeing an organization’s IT infrastructure but its IT teams as well. To succeed, you need to understand the fundamentals of security, data storage, hardware, software, networking, and IT management frameworks — and how they all work together to deliver business value. Plus, you must be adept at…