The COVID-19 pandemic hastened our already digital-centric culture to become even more digitally driven. People rely on their smartphones, social platforms, and digital channels for information, entertainment, and online purchases. Adhering with this digital transformation, consumers expect personalized service and convenience when shopping both online and in-store. This includes the ability to interact with a…
By Sam Ramji, leader of strategy at DataStax Is giving people the right to change, alter, and amend your software a good thing? What about doing this for your data? Companies used to think that publicizing their source code was the same as giving away their secret sauce. But they’re beginning to realize the impact…
Organizations with lagging supply chain maturity are at a disadvantage. They lack digitization – and therefore have more manual work. Plus, there’s little visibility into their operations, often resulting in poor planning and collaboration. An enterprise can’t help but be inefficient and operate with low resilience and little agility in this environment. Inevitably, the organization…
It’s an impressive achievement to manufacture seven product lines in six plants spanning four regions with around 20,000 employees serving 120 countries and approximately 3,250 dealers. It’s also impressive to remain at the top of an ever-changing and competitive powersports industry for more than 80 years — a Canadian company born during the turbulent times…
Hybrid work has gone from a safety measure during a global crisis to the top preferred way of working. Companies across every industry are embracing it, but some don’t know how to prepare for this new work environment. What kinds of tools should they use? How can they ensure purposeful and consistent employee experiences? Here…
NJ Transit’s digital infrastructure has come a long way since Lookman Fazal took the top tech post more than three years ago. The chief information and digital officer for the transportation agency moved the stack in his data centers to a best-of-breed multicloud platform approach and has been on a mission to squeeze as much…
Twenty-two billion dollars: that’s the value of goods and services the Canadian federal government buys every year from the private sector – including IT goods and services. It’s money that can be earned by IT firms willing to take the time and effort to participate in the federal procurement process. “The federal government has a…
Green Cross Health General Manager for IT Ray Liu on avoiding being a ‘seagull’ manager, why CIOs should be rolling up their sleeves and helping with go-lives, and the importance of pulling people out of COVID mindsets to focus on what’s next in healthcare delivery. Watch this episode: #id631e0f243412f .jw-wrapper::before { content: “IDG” !important; }…
Fisher & Paykel Appliances General Manager for IT Andrew Ramsay on the importance of alignment in any transformation, staying curious as a leader, and why he’s big on people bringing their fledgling ideas to the table. Watch this episode: #id631e0f2436ed8 .jw-wrapper::before { content: “Andrew Ramsay, GM for IT at Fisher & Paykel Appliances” !important; }…
Like many insights-driven organizations, the United States Patent and Trademark Office (USPTO) leverages data analytics and technologies such as AI and machine learning (ML) to increase the efficiency and performance of its operations and to improve the quality of systems and processes. While AI and ML algorithms are critical to the agency’s endeavors, the government…