FinOps: Best practices for cloud cost optimization

Won over by the promise to drive business agility while reducing costs, CIOs are migrating to the cloud en masse. But renting cloud services creates new problems, including managing bills populated with thousands of line items generated by instances running across the globe. Increasingly, enterprises are turning to FinOps (financial operations), a business management discipline…

Building a digital learning culture at Avery Dennison

Your digital strategy is only as strong as your least digital employee. That is why Avery Dennison built “digital literacy” into its multi-pronged digital transformation strategy. Nick Colisto, who joined Avery Dennison as CIO in 2018, describes the operating model changes and strategic programs that are driving digital optimization and transformation at the $7 billion…

Top 11 RPA tools

If your organization is like most, you probably have a large chunk of old code that continues to work perfectly well, at least according to its original specs. The problem is that the original specs imagined that your business users would enjoy spending their days clicking on the same boxes in the same pattern and…

Sales automation app helps Suddath get its move on

To stay competitive in the digital era, companies are betting on software that augments employees’ workflows, bolsters the customer experience for and increases revenues. 100-year-old commercial mover Suddath Co. has pulled off a proverbial hat trick, achieving all three goals using the public cloud, machine learning and home-grown algorithms and mobile technology. “Our leadership philosophy…

Essential practices of successful agile teams

Glenn Di Biasi is moving his IT teams at New York University to agile, implementing practices such as rapid application development, Scrum sessions and daily standup meetings. But Di Biasi, NYU’s CIO, says the teams need more than the agile framework and leading best practices to be effective. [ Looking to make the switch to…

6 steps to a successful ServiceNow implementation

ServiceNow is an increasingly popular tool for IT services management (ITSM), especially for companies undertaking digital transformations. The solution’s appeal is largely its comprehensiveness, enabling businesses to use a single platform for their ITSM needs. A smooth ServiceNow implementation can help support organization-wide digital transformation, help shift resources and budget toward innovation, and improve an…