Crucial conversations for an AI era

The relationship between the CIO and the CEO has never mattered more. Today, technology isn’t just an enabler; it’s right at the center of every big strategic decision companies are making to stay ahead in volatile and disrupted markets. The rise of AI, and the way it’s dominating so many conversations, has only made that…

How CIOs approach data, process, and security shortfalls with AI to tackle technical debt

As IT leaders take on ambitious AI initiatives, securing graphics processing unit capacity and recruiting elite data scientists are causing serious challenges. Yet, one of the biggest obstacles to success is something more mundane. AI projects are stalling because IT is drowning in accumulated technical debt — the years of accumulated architectural compromises, data shortcuts,…

What’s at the heart of Baxter’s IT transformation

Baxter, a nearly $11 billion healthcare giant, has been undergoing a significant transformation journey. In 2023, the company announced the divestiture of its Kidney Care and BioPharma Solutions businesses, and a restructuring of its organizational model to three distinct, verticalized global business segments. Today, Baxter is continuing to evolve its operational and technological capabilities. CIO…

4 lessons on more deliberate uses of AI

Most enterprises have been dabbling in AI for a few years, running isolated pilots and POCs with limited follow-through. But a different pattern has started to emerge. Some organizations are now turning so-called random acts of AI into repeatable, measurable, and mission-aligned business practices. Here, IT leaders, from different industries who’ve made that journey, share…