User acceptance: 5 tips for ensuring digital success

All digital journeys hinge on end users accepting end results. So if your enterprise is looking to transform itself into a digital business, you must involve end users in evaluating, selecting, testing, and deploying the technology and services that will make your digital transformation possible. Internal employees, customers, business partners — anyone who will experience…

Podcast: CIO Leadership Live with Lookman Fazal, ‎Chief Information & Digital Officer, New Jersey Transit

Lookman Fazal, ‎Chief Information & Digital Officer for the New Jersey Transit, joins Maryfran Johnson for this CIO Leadership Live interview, which is jointly produced by CIO.com and the CIO Executive Council. Listen as they discuss “touchless” transit, Fazal’s pivot to a public service CIO role and more. To read this article in full, please…

Tech takes on its racist terminology

Garaudy Etienne had known the computing concept of “master branch” before starting as a product manager at MongoDB, having heard the term while working with code as an engineer at prior companies. But as he started to more deeply think about the use of “master,” and particularly after seeing database code where the term was…

7 traits that separate IT leaders from IT managers

Most CIOs were, at previous stages in their careers, IT managers. Unfortunately, despite raises in pay and responsibility, many CIOs continue to behave and perform like managers rather than C-level executives. An IT leader who can’t shake loose from bygone responsibilities and attitudes has a serious problem. Stuck in the past and unable to press…