With solar, wind, and hydro, the number of energy sources that make up National Grid’s supply chain is growing. Developing frictionless processes to bring energy to customers safely, faster, and easier is a key part of the company’s digital strategy. Andi Karaboutis, chief information and digital officer, discusses that strategy and advises CIOs “not to…
In today’s hypercompetitive business environment, a high-functioning IT organization delivers significant competitive advantage. The most advanced enterprises see IT as a service-driven organization that plays a critical role in improving top-line revenue, driving innovation, and delighting customers. These organizations, which IDC refers to as digital leaders, consistently behave differently than their less accomplished peers in…
Over the past year, all around the world, corporate IT teams watched in horror as one expensive and damaging corporate security breach after another popped up in the headlines. But the flashy ones that made the news are only a fraction of the ones that actually occurred. The use of digital technology expands every day,…
The U.S. ban on Huawei business has already affected small telecom carriers in rural areas. And, unsurprisingly, Huawei responded to the ban with increased legal pressure. This fight is far from over, and Juliet has the latest updates in today’s episode of TECH(feed). Read More from This Article: How the U.S. ban on Huawei is…
Enterprises replatforming for the digital era are thirsty for data. That thirst is spurring a proliferation of internet of things (IoT) implementations across several sectors, including industrial manufacturing, agriculture and retail. Unlimited connectivity, ubiquitous data supplies and massive processing power have been a boon for IoT, which includes sensors that gather data about anything from…
As HR technology evolves, HR professionals need to understand not only how the solutions function, but also how to extract the most benefit from these systems’ emerging capabilities. The best way to accomplish this is through human resources information management (HRIM) and human resources information systems (HRIS) certification. While many HR pros pursue continuing education…
Tech leaders who’ve been in business for a while will recognize this scenario: A new hire who looks great on paper (or LinkedIn) gets a desk, an ID card and an attitude. Your promising new IT staffer is turning into a bad hire horror story. In fact, a survey by tech staffing firm Robert Half…
What is vendor management? Vendor management helps organizations take third-party vendor relationships from a passive business transaction to a proactive collaborative partnership. While working with IT vendors can help ease the burden on IT, it also raises concerns, especially around data, risk and security. A sound IT vendor management strategy can help organizations determine which…
Managing any project can become a slippery slope when your organization doesn’t have a solid grasp of all the moving pieces. Project management can be a complex discipline to understand and navigate. After all, there are enough key phases, knowledge areas, and project management-specific terms to fill a glossary. To simplify the key components of…
Building artificial intelligence into business process management isn’t easy. Many companies add AI to processes by building or buying single-task bots, such as natural language processing systems or vision recognition tools, and adding them to processes using traditional, non-AI methods. For example, engineers write scripts, and business analysts create automated workflows using process visualization tools.…