If we cross our fingers, it’s possible to imagine a world with the COVID-19 pandemic receding behind us. While some parts of life may return to the way they were before the pandemic hit, the world of IT in the enterprise won’t. Many organizations are actively talking about not going back to the office and…
No technology has had such a rapid ascent in adoption in the past year as telehealth. In the early months of the pandemic, telemedicine comprised nearly a third of all visits. The weekly number of visits increased twenty-three-fold compared with the pre-pandemic period. Teladoc, the leading company in the space, reported that its number of visits more than…
Communicating technology’s value is critical for any CIO seeking to curry favor for their digital business initiatives. Legions of former CIOs can attest that engaging C-suite colleagues and the board of directors in buzzword bingo may doom even the best laid tech plans. When it comes to articulating the business value of technology, IT leaders must think…
The COVID-19 pandemic forced companies to move quickly to shift to remote working, reimagine how they serve customers, build new business models, enhance technology capabilities, assemble multi-disciplinary teams and expand partnerships and alliances in ways they never thought possible. Now, companies need to figure out how to keep that momentum and maintain the speed and…
Many companies are still not seeing significant impact from their AI efforts. Some experts say this may be because they’re not embracing something called “organizational learning.” It’s not enough to use AI to optimize a business process — for example, to make better predictions or automate a manual task. Enterprises need to go one step…
Despite diversity being a much-discussed topic in the tech industry, representation for Black tech workers is still not where it needs to be, with African Americans holding just 7% of positions in the tech industry, and only 2% of tech executive roles, according to data from the Diversity in High Tech report published by the U.S. Equal…
Rich Temple has it pretty good. The vice president and CIO of Deborah Heart and Lung Center, in Browns Mills, N.J., has a close relationship with every member of the C-suite and says he is valued by the hospital’s board. “I feel very blessed that I don’t have the issue of folks not understanding the…
There is a trinity of experiences so intertwined that any lack in one will negatively impact the business as a whole. The employee, customer, and ecosystem are the three experience components that are critical for every business. Weaknesses or lack in any one of them impacts the others. There is value in the transformational experiences…
Cloud computing has become the preferred model for modernizing IT portfolios, with CIOs claiming that migrating applications to a combination of public and private clouds affords them greater business agility. And during the pandemic the increased consumption of cloud services to boost business resiliency and transition to ecommerce models served as perhaps the best validations…
Prior the pandemic, you could ask a dozen people what “the future of work” meant and get 13 different answers. Some insisted it was about distributing discrete responsibilities among two-pizza teams, while others preached about robots eliminating jobs and the need for universal basic income as compensation. Then COVID-19 pressed the fast-forward button, and we…