12 reasons why digital transformations fail

Digital transformations are fashionable these days. You won’t find an enterprise that isn’t leveraging some combination of cloud, analytics, artificial intelligence and machine learning to better serve customers or streamline operations. But here’s a hard truth about digital transformations: Many are failing outright or are in danger of failing. Half of 400 U.S.-based senior executives…

CIOs reveal how they measure vendor success

The global IT market is projected to reach $3.7 trillion in 2018, a year-over-year increase of 4.3 percent, according to Gartner. Underpinning this massive figure are countless everyday interactions between CIOs and the vendors who serve them — interactions that lead to collaboration or friction, understanding or confusion, success or failure. Strategic IT leaders leave nothing…

The keys to modernizing legacy IT systems

The IT stack at Live Nation Entertainment resembled the setup typically found at most companies of any substantial size and age: a mix of new systems with some older hardware and software. Similarly, Live Nation found itself in another typical situation: trying to move at the speed of business while dealing with legacy systems not…

How AI will impact your IT career

Artificial intelligence and machine learning are eating up workloads at IT help desks, in cybersecurity, and other IT tasks, stirring significant concern over the long-term impact AI will have on jobs — even in the IT industry. And the concern isn’t unfounded. According to a recent report from Tata Consulting Services, in 12 out of…