When the AI goes dark: Building enterprise resilience for the age of agentic AI
[Note: This article was written in conjunction with Eugene Chuvyrov and Sheeraz Memon, Innovation Engineering, ServiceNow.] When my home internet went down for days, it initially felt like a pleasant break. Then reality hit: doorbell, security system, thermostat, lights, gym, speakers…all dead. Every assistant stopped assisting. It turned out that my home had become dependent…

