In the wake of shelter-in-place mandates around the world, non-essential brick-and-mortar retailers are forced to shut their doors until social distancing measures ease. As a result, e-commerce demand is soaring. According to a new “Global Shopping Index” report published by Salesforce, the number of unique digital shoppers rose 40% year-over-year (YoY). Digital shoppers drove 20%…
There’s a disconnect between IT priorities and spending — one that could jeopardize your organization’s long-term prospects. Digital transformation and innovation remain top priorities for CIOs, with the 2020 IT Trends Study from the Society for Information Management (SIM) finding digital transformation and innovation ranked No. 4 and No. 9 respectively among the most important…
As organizations around the world are adjusting to working from home, leaders want to know how they can look after their teams. Ultimately the goal is to get to full productivity as soon as possible but that isn’t likely to happen without a plan. My team has been operating 100% virtually for 15+ years. I’ll…
Organizations steeped in text documents have an ally in their quest to streamline business processes. Natural language processing, a branch of AI focused on communication, is helping companies such as Accenture surface high-value information and cut costs by bringing text-based, unstructured communications into the machine learning age. With more than a million contracts in…
The COVID-19 pandemic has been a double whammy for Jack O’Hara, CIO of Springfield Clinic. O’Hara was still adjusting to being a brand-new CIO in a new state, when he had to mobilize a team to rapidly deploy telemedicine in a rural community. He did the latter in a span of three weeks. “We had…
The COVID-19 pandemic has impacted nearly every aspect of life around the globe, and data analytics vendors are mobilizing to help individuals, scientists, governments, and businesses understand the shape and scope of the crisis. As its response, Tableau Software has created the COVID-19 Data Hub. The Data Hub is a resource for accessing and analyzing…
Listen now as executive coach Ryan Halverson offers advice on how to manage your career (and your life) during the coronavirus pandemic and how to excel after it.
Read More from This Article: Episode 2: Survive and thrive during the Covid-19 crisis
Source: News
Before the coronavirus hit, consumer expectations were already changing and creating challenges in the retail industry. And CIOs, who historically had little to do with developing new customer experiences, were increasingly being tasked with driving innovation. To deliver Amazon-like here-and-now products and services and build brand loyalty, they are turning to artificial intelligence (AI) to…
Workers entering IT have traditionally paid their dues by spending a year (or three) doing grunt work: manning customer service lines, resolving support tickets, provisioning hardware and performing manual data entry, among other tasks. But as automation takes over many of these menial IT tasks, CIOs and IT workers are having to rethink the traditional…
We look at three of the most popular tools for keeping projects on track — each takes a slightly different approach and will appeal to different types of users.
Read More from This Article: Comparing 3 top project management tools: Trello vs. Monday vs. Asana
Source: News