La última apuesta de Gartner (según el informe Hype Cycle for Revenue and Sales Technology elaborado este 2024) de cuáles son las tres tecnologías decisivas que cambiarán el área comercial de las empresas es el triunvirato formado por la inteligencia artificial emocional, los gemelos digitales asociados a clientes concretos y los vendedores automáticos. Las tres,…
Una forma más operativa y específica para que las empresas aprovechen la IA generativa está empezando a tomar forma en forma de agentes de IA que trabajan silenciosamente entre bastidores, y que van más allá de las capacidades creativas de la IA generativa hacia la toma de decisiones autónoma en los flujos de trabajo empresariales.…
Para Thomas Meyer, director general y vicepresidente de grupo de Investigación de IDC en EMEA, la aparición y masificación de la inteligencia artificial (IA) puede compararse con la aparición del fuego: poco a poco se van conociendo sus ventajas y beneficios, pero “hay que aprender a usarla, controlarla y asegurarse de que los demás no…
There was a time we lived by the adage – seeing is believing. Now, times have changed. While Artificial Intelligence has evolved in hyper speed –from a simple algorithm to a sophisticated system, deepfakes have emerged as one its more chaotic offerings. A deepfake, now used as a noun (i.e., This is a ‘deepfake’), actually…
Salesforce is mulling a new pricing model for AI agent conversations as it gears up for the release of Einstein 1 Agentforce Platform. Agentforce is a low-code/no-code platform for building autonomous AI agents that Salesforce co-founder, Chairman, and CEO Marc Benioff is expected to detail in his Dreamforce 2024 keynote in September. During the CRM…
With summer winding down, it’s time for a generative AI status check. GenAI interest remains strong, as 81% of 4,470 global business leaders polled by ServiceNow have pledged to increase spending on AI over the next year. What are they focusing on? CEOs told Deloitte their organizations are using GenAI to increase efficiencies (57%), discover new insights (45%) and…
“The trouble with too many people is they believe the realm of truth always lies within their vision,” Abraham Lincoln famously said. The problem is, not all our belief systems are grounded in truth. Unsurprisingly, those un-truths find their way into the artificial intelligence (AI) solutions we create. We’re all familiar with social, cultural, and…
INE Security is pleased to announce that it has been recognized as a 2024 SC Award finalist in the Excellence Award category for Best IT Security-Related Training Program. Marking its 27th year, the SC Awards recognize the solutions, organizations, and individuals that have demonstrated exceptional achievement in advancing the security of information security. This year,…
El organismo público de servicios ferroviarios, Renfe, busca nuevas soluciones tecnológicas a través de su aceleradora TrenLab. Se trata de la herramienta de innovación con la que cuenta la entidad pública para transformar el sector de la movilidad y la logística. Un espacio para experimentar con nuevas tecnologías, impulsar la sostenibilidad, compartir ideas, inspirar y…
A more operational, business-specific way of leveraging generative AI is beginning to take shape in the form of AI agents that quietly work behind the scenes, moving beyond gen AI’s creational capabilities toward autonomous decision-making in enterprise workflows. Agentic AI, at its core, is designed to automate a specific function within an organization’s myriad business…