Supply chain management is a growing field and a satisfying profession, as a recent survey from the Association for Supply Chain Management (APICS) found that 96 percent of those surveyed were highly satisfied with their career in SCM, with average rating of 8.4 out of 10. The survey also found that it pays to get…
Artificial intelligence is poised to revolutionize health care, in everything from drug research, to diagnostics, to health care delivery — all the way through to billing and accounting. According to Accenture, the AI health market will reach $6.6 billion by 2021, and will save the industry $150 billion a year by 2026. But to get…
Troy Gill, manager of security research at AppRiver, explains conversation hijacking attacks, or CHAs, with host Steve Ragan, including who is typically targeted and how to prevent them.
Read More from This Article: Conversation hijacking attacks | Salted Hash Ep 38
Source: News
Everybody gets that procuring and implementing software isn’t the same as procuring and implementing hardware. I’ve been writing endlessly about how CRM is different from other enterprise software — not technologically, mind you, but in terms of the business drivers and the mechanics of the cost-benefit equation. So why does everyone try to make CRM…
Can you imagine having the same customer experience with your healthcare provider as you do your favorite retail chain? Jonathan Shoemaker, chief information and improvement officer at Allina Health, can. He and his fellow executives are creating a culture of consumerism at the Twin Cities-based healthcare system. —————————————————————- When did you begin to transform to…
In the insurance industry, training claims adjusters is a non-stop challenge. These public-facing employees work with clients in stressful situations, and their expertise is essential to giving customers the service they expect while ensuring efficiency for the enterprise. Experience is the best teacher, but re-creating the many scenarios claims adjustors might encounter creates logistical and…
Digital transformation means big changes throughout the organization, impacting many — if not all — departments, employees and business processes. Thus, IT leaders seeking to helm successful transformations must convince and motivate people across the organization to work, think and/or behave in new ways. But getting people to adopt new paradigms is not easy, as…
Security has always been a universal preoccupation, and there are countless examples of societies reforming their own institutions to stave off chaos and oblivion. In the Roman Kingdom, which preceded the Roman Empire by some five centuries, the local royal quaestor (“investigator”) was tasked with investigating murders. At roughly the same time, subprefects in the…
Recently I raised the question as to whether Google was ever going to make the leap from cloud pretender to cloud contender. One of the areas I felt it was playing second fiddle to Amazon is artificial intelligence (AI), but it’s certainly trying to close that gap. Businesses of all sizes have been looking to…
Amazon.com regularly launches new points of attack on top shipping providers’ turfs. But there is one area where United Parcel Service insists it maintains a competitive advantage: using internet of things (IoT) to improve fleet and field operations. Perhaps more than any other shipping company, UPS leverages sensor-driven analytics for anything from preventative vehicle maintenance…