USPTO takes human-first approach to AI innovation

Like many insights-driven organizations, the United States Patent and Trademark Office (USPTO) leverages data analytics and technologies such as AI and machine learning (ML) to increase the efficiency and performance of its operations and to improve the quality of systems and processes. While AI and ML algorithms are critical to the agency’s endeavors, the government…

Dark secrets of developer motivation

Human resources has long understood that money is an inadequate motivator. We know that because workers don’t simply operate according to market conditions, always favoring more money above all else.  Instead, people are looking for something more ephemeral, which we’ll call meaning.  Developers are also looking for meaning, the sense that their work has purpose,…