Digital transformation’s dark secret

Digital businesses are defined by their use of technologies that fall under the “digital” umbrella — a constantly evolving mix that currently includes social media, mobile computing, analytics, cloud, artificial intelligence, and the internet of things. The statistics are alluring. Depending on which punditry you embrace you’ll read of large differentials in growth rates, profit…

Five steps of IT leadership

Will Conaway is CIO of Prime Healthcare, which has 40,000 employees, 45 hospitals, and healthcare facilities in 14 states, and a professor for Cornell University’s Industry Labor Relations master’s degree program. His courses include organizational strategy, change management, psychology of leadership, and healthcare certificate programs. Will’s dual existence running IT and teaching has given him…

IDG Contributor Network: Taking a counterintuitive approach to business strategy and technology deployment

As with other disruptive technologies such as augmented/virtual reality, blockchain, drones/UAVs and the Internet of Things, artificial intelligence (AI) has significant potential to transform business models, processes, products and services. According to McKinsey, it’s estimated that AI has the potential to deliver additional global economic activity of around $13 trillion by 2030, or about 16…

How to craft effective data science job descriptions

Finding good data science talent starts with an effective job description. But to craft just the right posting, organizations must understand the talent market and role they are targeting. In today’s data science job market, demand far outstrips supply, says Chris Nicholson, co-founder and CEO of artificial intelligence and deep learning company Skymind, and co-creator…

6 habits of influential IT leaders

CIOs need to sway opinions and build consensus if they want to get work done, whether it’s for a tactical technology implementation or a multimillion-dollar transformational project. In fact, CIOs list influence as one of the most important leadership skills needed to succeed, now and more so in the future, according to Deloitte’s 2018 Global…

Synchrony banks on AI in digital transformation

Financial service customers expect full and instant access to all of their credit information in their moment of need from any computing device. And they assume their transactions will be secure. Synchrony is now using artificial intelligence (AI) to improve customer services and help process and secure millions of credit card transactions per day across…

IDG Contributor Network: How to break down the enormity of change for IT modernization

Digital technologies and techniques have matured to the point where they support major organizational redesign, and early adopters have captured competitive advantage by using them. Thus, organizations now recognize they need to drive large digital transformation events. Two kinds of digital transformation are taking place in businesses today. One aims to change the way a…