Speakers from Left to Right: Bruce Daisley, Amanda Brock, Georgina Owens, Bev White. The CIO Customer and Employee Experience Forum UK will delve into some of the key challenges in reaching the ultimate customer experience and the tech needed for the future of work. Both customer and employee experience have seen an accelerated transformation with…
Marc Hale, Chief Technology Officer, AIA NZ, on enabling healthier outcomes for customers and his approach to his own career transformation. Watch the episode: #id63e2d51783712 .jw-wrapper::before { content: “Marc Hale v2” !important; } Listen to the episode: CIO Leadership Live Read More from This Article: CIO Leadership Live with Marc Hale, Chief Technology Officer,…
For as long as organizations have been interested in moving resources to the cloud, they’ve been concerned about security. That interest is only getting stronger as cloud usage grows – making it a perfect topic for the latest #CIOTechTalk Twitter chat. The chat brought together a host of security consultants and practitioners who weren’t shy about…
In economic uncertainty, it’s natural for executives to explore where to reduce spending, trim the fat, so to speak, and cut enterprising investments as a matter of caution. But this thinking is also counter-productive for all the reasons that make uncertainty so predictable. We can expect that every company is going to react this way…
Most people have probably broken their new year’s resolutions by now, but here’s one I plan to stick with: resetting my passwords and rethinking the strategy behind password management solutions. Here’s why. If you work in information security, you already know how severe the LastPass breach of security, announced in late December 2022, was. By…
Why a CISO can become a CIO: Before working for Petrofac, George Eapen spent 12 years with General Electric where he had multiple IT leadership roles. At Petrofac, Eapen was appointed CISO in 2018 and was promoted to CIO in 2020. Watch the episode: #id63e28207ec516 .jw-wrapper::before { content: “CIOLLME22_006_Eapen” !important; } Listen to the episode:…
Despite greater emphasis on empathy and inclusivity, toxic behavior is still an issue for many IT organizations. And when toxicity takes root, friendliness, kindness, and basic civility quickly fall by the wayside, replaced by selfishness, harassment, and even outright emotional and physical abuse. Identifying and neutralizing an emerging toxic IT culture before it can begin…
Black women in technology are burnt out and impatient with an IT industry slow to change. More than a dozen Black women working in technology roles, across a wide range of industries and at varying levels of seniority, spoke to CIO.com on the back of a British Computer Society (BCS) and Coding Black Females (CBF)…
Executive leaders of small businesses and startups frequently lament that they lack the same access to data and insights that enterprise competitors and other more entrenched players enjoy. Most SMBs haven’t fully adopted business intelligence (BI) analytics, citing various reasons such as a lack of scalable technology infrastructure or skilled human capital. They’re also hesitant…
As many CIOs know, cyber security incidents are one of an organisation’s most significant threats. Unfortunately, these incidents have become increasingly costly and complex as technology advances rapidly. A UK study has revealed that employee-targeted attacks are the leading cause of avoidable cybersecurity incidents. The report by Tanium delves deep into the modern security landscape,…