For most organizations, IT performance is measured by how fast problems get fixed. Response times, ticket volumes, and mean time to resolution. These are the metrics that have traditionally defined whether IT is doing its job. But what about the issues that never get reported? A missed deadline caused by an app malfunction. A deal…
Cuestión de fallos en la medición. Así quiere comenzar Alberto Bellé, analista principal de Foundry España, este reportaje dedicado a las estrategias de IA de las empresas y el peligro de desarrollarlas sin poner a las personas en el centro. Gartner lo advierte en uno de sus últimos informes: para 2027, el 50% de las…
As enterprises accelerate AI adoption, many CIOs remain focused on platforms, governance and scale. But the real competitive risk may be elsewhere. Top AI talent is increasingly choosing employers not only for pay but also for access to compute, freedom to experiment and the ability to operate at full leverage. If HR and leadership teams…
Enterprise cloud teams are trained to act on utilization data. If a virtual machine is idle, resize it.If storage is overallocated, reclaim it.If a GPU appears underused, move the job to a smaller instance. That logic is central to modern FinOps. It helps organizations reduce waste, improve forecasting and keep cloud spending under control. But…
Every software system charges customers an experience tax. It may not appear on an invoice, but customers pay it in wasted time, broken flow, repeated work and lost confidence. When that tax exceeds their tolerance, they often leave without telling you why. At first, customer utilization dips slightly with no clear explanation. Over time, customers…
As VP of data and analytics at Atlanta-based Georgia-Pacific, Matt Robuck gives a multitude of insights to the business. In the past, these would’ve been delivered as dashboards and reports, but over the last three years, with the proliferation of AI, he and his team of over 180 engineers have been questioning how they can…
CIOs who launched AI projects over the past year that didn’t deliver on expectations, or failed entirely, aren’t alone. Investments in AI projects have surged, but nearly half of enterprises have struggled to demonstrate business value, according research from Gartner. “People jumped in with unrealistic expectations, and that’s where the biggest disappointments are coming from,”…
Walk into almost any boardroom this year, and the agenda is identical: How do we close the AI gap? Leaders are projected to spend billions to ensure their workforce doesn’t fall behind. They are confident. They are aggressive. And, in most cases, they’re failing. According to Mercer’s 2026 Global Talent Trends study, 63% of executives…
오픈텍스트에 따르면, 디지털 전환과 AI 도입 확산으로 기업 IT 환경이 복잡해지면서, 여러 시스템에 분산된 운영 데이터를 통합 관리하고 서비스 영향도를 실시간으로 파악하는 역량의 중요성이 커지고 있다. 특히 금융·제조·공공 분야에서는 장애 대응 속도와 운영 안정성 확보가 주요 과제로 부각되고 있다. 오픈텍스트는 여러 고객사가 유니버설 디스커버리(Universal Discovery)와 CMDB를 활용해 IT 자산과 서비스 간 연관 관계를 자동으로 분석·시각화하고…
앤트로픽은 한국을 클로드 활용도가 높은 시장 가운데 하나로 평가하고 있다. 지난 3월 공개된 앤트로픽의 자체 보고서에 따르면, 한국의 클로드 사용량은 인구 규모 대비 예상치를 웃도는 수준으로 나타났으며, 기술·창작 분야를 중심으로 활용이 이뤄지고 있다고 설명했다. 앤트로픽은 이러한 흐름을 바탕으로 서울 오피스를 개소하고 국내 사업을 확대할 계획이다. 최기영 신임 대표는 지난 5월 중순까지 스노우플레이크 한국 총괄을 맡았으며,…