Generative AI is a make-or-break moment for CIOs

Hardly a day goes by without some new business-busting development on generative AI surfacing in the media. And, in fact, McKinsey research argues the future could indeed be dazzling, with gen AI improving productivity in customer support by up to 40%, in software engineering by 20% to 30%, and in marketing by 10%. Still, it’s worth remembering…

A 4-pronged strategy to cut SaaS sprawl

Software-as-a-service (SaaS) has witnessed explosive growth over the past few years, as vendors, thought leaders, and CIOs have hailed the enhanced efficiency, lower costs, and reduced time to benefit the model can deliver. However, in their zeal to make good on the promise of SaaS, IT leaders often lose full visibility into the technology stack…

4 ways to ask hard questions about emerging tech risks

As CIOs and technology leaders, we’re almost always in the role of the technology evangelist, bringing both mainstream and emerging technology into the organization for business benefit. In collaboration with our peers, we have a solid business sense that carefully weighs innovation and risk in order to gain valuable ROI while protecting the organization from…