When the COVID-19 pandemic struck, pharmaceutical titan Pfizer, like many companies around the world, faced significant productivity, supply chain, and safety concerns. A key to its success in navigating the challenges brought about by global shutdowns was the development of the Pfizer Global Supply – Digital Operations Center (DOC) project. DOC is a patent-pending solution…
Close your eyes and imagine if your top technical individual contributor within software infrastructure, cybersecurity, software development, and data center operations all came to you tomorrow and, each for his/her own reasons, gave notice that they were leaving your company. How would you feel? Certainly, your IT organization would survive, but would it be a…
For 45 years, the Options Clearing Corporation (OCC) has been the only clearinghouse for all U.S. equity options trades. By serving as the buyer to every seller and the seller to every buyer in options trading, OCC manages risk for them. Join us to learn how technology resilience at OCC is part of its DNA,…
We talk a lot about how IT leaders need to formulate the right strategies and ensure the right technologies snap into place. But to make a real difference, IT leaders need to be change agents. Most of us know, for example, that there’s inestimable value in the patterns that emerge from analyzing mountains of business…
Enterprises increasingly want to know not just what customers are buying, but how they feel, and vendors such as Amazon Web Services and Qualtrics, SAP’s experience management subsidiary, are making moves to capitalize on that desire. AWS has expanded its voice transcription service with new APIs that attempt to report not just what someone said,…
Robotic process automation (RPA) has emerged as a key technology for streamlining business processes in the enterprise. As organizations increasingly adopt RPA, which relies on software robots to automate tedious tasks, expertise with RPA tools and implementations will become more important for business analysts, business intelligence developers, data or solutions architects, and system integrators or administrators,…
Successful digital transformations don’t happen without organization-wide effort, mindset and processes changes, and the right technologies. They also don’t happen without guidance from skilled CIOs and digital leaders. So much more is being asked of IT leaders after what has arguably been the biggest business disruption in recent memory. CIOs are tasked with deploying digital…
On any given day, UPS delivers roughly 21 million packages (far more in December), creating millions upon millions of data points as it tracks the real-time status of each of those packages as they move across the company’s shipping network. In the past, UPS relied on historical data and know-how from expert planners to track…
Unlike many other industries, media is used to ongoing change with the news cycle, the platforms its customers use, and changing business conditions. But core principles that leverage technology are what keep properties like The Washington Post relevant across the decades. Join us to learn how technology plays a key part in their overall business…
Over the past decade, chief data officers (CDOs) have been increasingly recognized for the value they bring to an enterprise. In fact, 65% of companies now have a CDO, a major increase from 12% in 2012. CDOs today are responsible for all of an organization’s data strategies, from data management to governance to privacy and…