Customer relationship management (CRM) software provider Salesforce on Thursday added new capabilities to its Sales Cloud and Service Cloud with updates to its Einstein AI and Data Cloud offerings. The updates to Sales Cloud aim to help enterprises make sales calls more productive, and include a generative AI enhancement to Einstein Conversation Insights, Sales Signals,…
Meta is facing renewed scrutiny over privacy concerns as the privacy advocacy group NOYB has lodged complaints in 11 countries against the company’s plans to use personal data for training its AI models. NOYB has called on national regulators to take immediate action against Meta in 10 European Union member states and in Norway, arguing…
The Responsible AI Institute has launched an AI policy template designed to help enterprises develop their own company-wide responsible AI policies. Some enterprises struggle with executing a critical step in their AI journeys: developing and establishing AI guardrails and ethical policies within their organization, according to the Texas-based non-profit, whose members include Amazon Web Services,…
Según un estudio reciente, los empleados de muchas organizaciones están haciendo un uso generalizado de modelos de inteligencia artificial (IA) no autorizados a espaldas de sus CIO y CISO. Según un estudio de Cyberhaven Labs, los empleados están compartiendo documentos legales de la empresa, código fuente e información de los empleados con versiones no corporativas…
Consciente del valor de la innovación para el negocio, Sanitas ha optado por confeccionar un área en específico destinada a este cometido. Así, bajo el paraguas de Sanitas Venture, la aseguradora vertebra su área de innovación disruptiva para crear nuevos negocios y soluciones que posteriormente se integrarán en diferentes unidades de la organización. Mediante este…
Zoho is updating its extensive range of collaboration products with new AI, workflow automation, and industry-specific functionality to, it said, “promote unified project management and support productive asynchronous collaboration for global businesses whose employees, customers, and partners operate on different timetables.” Four core collaboration tools — Zoho Projects, Zoho Notebook, Zoho WorkDrive, and Zoho Sign…
Read More from This Article: Unauthorized AI is eating your company data, thanks to your employees
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The overhype of generative AI was unavoidable last year, yet despite all the distraction, unproven benefits, and potential pitfalls, Dana-Farber Cancer Institute CIO Naomi Lenane didn’t want to ban the technology outright. It was undeniably groundbreaking, and there could be interesting things the institute’s employees might be able to do with it. But allowing free,…
Composing a workforce is like playing chess. When it’s done well, every choice is calculated, made mindfully of both its short- and long-run impacts, and of the delicate balance in which it must hold certain key variables — cost, productivity, digital maturity, and the potential to build capabilities that last. In striking this balance, digital…
Con más de 150 años de maestría cervecera e historia de innovación a sus espaldas, Heineken ha hecho de la digitalización su punta de lanza para seguir compitiendo en un mercado cada vez más exigente. Mediante un enfoque que va más allá de la cerveza, la compañía neerlandesa ha abanderado una transformación digital progresiva con…