When Chris Smith joined Ticketmaster as vice president of data science, the 40-year-old event ticketing business was facing unique challenges in its data-science program. “We had tech debt that was older than most of the companies I’d worked at,” he says. Ticketmaster had achieved early data-science successes through custom data integrations with its various IT…
The honeymoon for digital transformation is over. Forty percent of 1,070 CIOs claim to have reached scale for digital initiatives that leverage technology to drive business change, a hefty increase from 17 percent in 2018, according to Gartner’s 2020 CIO Agenda survey. But the majority of enterprises are merely improving existing business models rather than…
When Andrew Campbell joined global equipment manufacturer Terex as CIO in 2016, the company had a twenty-year history of acquisitions. As a result, they had a bevy of small IT teams who dabbled in a number of different functional roles. Officially, the IT organization was one global team, but informally, business unit leaders had identified…
It may be the toughest job in IT — and perhaps the most rewarding. Taking on a troubled IT department isn’t a job for the faint of heart. Repairing damage and putting things back in order will require a great deal of time and effort. If you succeed, you’ll be lauded as a hero. If…
As companies move beyond limited RPA pilots to full-blown implementations, there are four practices to keep in mind to ensure things stay on track.
Read More from This Article: 4 steps to RPA success
Source: News
In many organizations, CMOs now spend more on technology than CIOs. Marketing budgets amount to 11.2 percent of company revenue, according to the 2018-19 Gartner CMO Spend survey. In fact, technology is now the single biggest area of investment for marketing, according to the report. As data and systems have become central to marketing strategy…
Diversity is a hot topic in the tech industry — and because it’s discussed frequently, it might be easy to feel like things have already changed. But according to a recent Women in Technology report from IDC, only 42 percent of women feel their employer offered equal pay, compared to 75 percent of men who…
Smartphones are spoiling today’s sports fans, many of whom rely on an array mobile apps to make their lives easier. The National Basketball Association’s Miami Heat believes it has found the winning combination by enabling fans to breeze into AmericanAirlines Arena and make purchases with their mobile devices. Fan-facing technology is driving better customer experiences…
Learning is a life-long process, as many people in IT would agree. Because technology is rarely static, failure to keep up on the latest trends and skills can stifle a career. Technology professionals, including CIOs and other senior IT executives, are embracing today’s pace of change by going back to school — whether in the…
Oracle Co-CEO Mark V. Hurd has died at the age of 62. His death leaves the company in the hands of Co-CEO Safra Catz and the company’s founder, Executive Chairman and CTO Larry Ellison. Hurd had served as co-CEO of Oracle for just over five years alongside Catz. The pair served as presidents of the…