Shadow IT is everywhere. What began with employees or departments bringing familiar tools such as personal email or file-sharing apps into the workplace has grown into unauthorized software-as-a-service (SaaS) platforms, mobile apps, and artificial intelligence (AI). With just a few clicks, these tools become part of daily workflows. But they also create significant operational risk.…
Salesforce AI Research today unveiled a new simulation environment for training voice and text agents for the enterprise. Dubbed eVerse, the environment leverages synthetic data generation, stress testing, and reinforcement learning to optimize agents. The company says eVerse is one more step in its journey to enterprise general intelligence (EGI), the creation of AI that…
AI usage is proliferating at pace throughout the global economy but issues around trust are stifling success, new research suggests. Nearly every enterprise is already using AI or plans to within the next 12 months. Yet according to the SAS Data and AI Impact Report, 46% of organizations’ AI initiatives are affected by the “trust…
Salesforce has entered into a definitive agreement to acquire Israeli startup, Doti, aiming to enhance AI-based enterprise search capabilities offered via Slack. The demand for efficient data retrieval and interpretation has been growing within enterprises, driven by the need to streamline workflows and increase productivity, thereby accelerating decision-making. The global enterprise search market is projected…
A quiet misunderstanding is spreading through the world of agentic AI. Many believe the model context protocol, or MCP, is just another integration layer – a new way to move data between systems. It isn’t. It’s something far more consequential. It wasn’t built to move data. It was built to control intelligence. As companies like…
If your inbox looks anything like mine, AI has gone from “my group wants to explore this interesting pilot” to “red alert, board-level priority.” Nearly 70% of Fortune 500 companies use Microsoft Copilot. Of those that partner with Integreon, many are still primarily using the browser-based version. What that tells me is the interest is…
A finance manager joins a video call with familiar faces — the company’s CFO and her colleagues. They’ve been summoned via email for a confidential “M&A discussion” requiring bank transfers before the close of business. While the meeting isn’t outside the realm of possibility, the reality was just that: everyone aside from the manager was…
Does studying computer science still help in the age of AI? The name of the degree suggests it’s an obvious place to start. Want to make that box with the flashing lights behave? Want the chips and screens and keyboards to fall in line into an army that will conquer your problems? A CS degree…
Brownsville knew it had a major technology problem. The city’s data center infrastructure was outdated, there were no technology-related workflows or policies, and city staff and citizens were hamstrung by constant downtime and connectivity issues. Not only did this create a performance problem, it also created security problems, says Jorge Cardenas, the southern city’s CIO.…
Más de la mitad de las empresas de Europa occidental planean restringir el uso de proveedores de nube globales, en medio de la creciente preocupación por el control de los datos alojados en la nube, según Gartner. Eso sí, tampoco hay que esperar un éxodo masivo de empresas como Amazon, Google y Microsoft en el…