ServiceNow signed a multiyear agreement with OpenAI on Tuesday that it said is designed to “accelerate enterprise AI outcomes.” The company stated that it intends to build direct speech-to-speech technology using OpenAI models “to break through language barriers and offer more natural interactions. With the latest OpenAI models including GPT-5.2, ServiceNow will unlock a new…
2026년 디지털 전환의 핵심은 ‘무엇을 더할지’만큼 ‘무엇을 뺄지’를 분명히 하는 데 있다. 전문가들은 CIO가 IT 자체를 다시 바꾸고 AI를 고객 경험 기회로 옮겨 붙이며, 데이터 거버넌스와 보안을 한층 강화해야 한다고 본다. 반대로 단기 비즈니스 가치로 이어질 경로가 없는 AI 실험은 내려놓아야 한다는 메시지도 커지고 있다. 필자는 CIO들에게 “변화는 끝나지 않는다. CIO는 늘 변혁의 한복판에 있다”라고…
The question many enterprises are asking themselves in 2026 is whether they are transforming their businesses fast enough to see the benefits of new technologies, most notably AI. The answer, according to PwC’s 29th Global CEO Survey: Not really — at least, not yet. In fact, the majority of enterprises aren’t seeing any real revenue…
A pesar de que miles de trabajadores han perdido su empleo como consecuencia de la adopción de la IA, el número de ofertas de trabajo que demandan “habilidades en IA” no para de crecer. Según datos publicados en diciembre por la firma de selección de personal Manpower Group, las menciones a competencias en inteligencia artificial…
Artificial intelligence has entered a phase where enterprises are no longer deploying a single model, but networks of cooperating AI agents. With that shift comes a difficult challenge: more agents produce more value, but they also create more orchestration risk. Guardrails, supervision trees, permission matrices, and hardcoded routing logic all attempt to keep multi-agent systems…
One Identity, a trusted leader in identity security, today announces a major upgrade to One Identity Manager, a top-rated IGA solution, strengthening identity governance as a critical security control for modern enterprise environments. One Identity Manager 10.0 introduces security-driven capabilities for risk-based governance, identity threat detection and response (ITDR), and AI-assisted insight, helping organizations better anticipate, contain, and manage identity-driven…
Despite unprecedented investment in artificial intelligence, most enterprises have hit an integration wall. The technology works in isolation. The proofs of concept impress. But when it comes time to deploy AI into production that touches real customers, impacts revenue and introduces legitimate risk, organizations balk–for valid reasons: AI systems are fundamentally non-deterministic. Unlike traditional software…
IBM has launched a new consulting service named Enterprise Advantage, designed to help CIOs take their agentic and other AI applications from experimentation to large-scale production. Enterprise Advantage is based on Consulting Advantage, IBM’s internal AI-powered delivery platform, which in turn combines the company’s consulting expertise and workflows used to transform its internal operations. Consulting…
Large language models (LLMs) have rapidly become a cornerstone of modern enterprise operations, powering everything from customer support chatbots to advanced analytics platforms. While these models offer unparalleled capabilities, they also pose significant challenges for organizations—mainly their size, resource demands and sometimes unpredictable behaviour. Enterprises often grapple with high operational costs, latency issues and the…
I want you to think about the most fragile employee in your organization. They don’t take coffee breaks, they work 24/7 and they cost a fortune to recruit. But if a button on a website moves a few pixels to the right, this employee has a complete mental breakdown and stops working entirely. I am…