“AI가 무엇을 할 수 있는지를 먼저 고민하지 말고, 비즈니스가 더 잘하려면 무엇이 필요한지를 먼저 고민하라.” AI를 도입한 수많은 조직과 긴밀히 협업하면서 배운 가장 중요한 교훈을 잘 요약한 말이다. 생성형 AI나 에이전트 기반 모델의 최신 성과에 언론은 열광하지만, 경영진이 진짜로 던져야 할 질문은 “이 기술이 우리에게 가장 중요한 비즈니스 과제를 해결하는 데 어떤 도움이 되는가?”이다. AI는…
스타트업 창업자, 라인(Line) 기술 부서 리더 등의 경력을 가진 이진희 운영총괄(Chief Operating Officer, COO)은 지난 3년간 디지털사업본부장으로서 올리브영의 디지털 전환을 이끌었고, 현재는 기술 영역을 넘어 플랫폼 비즈니스 전반의 전략과 운영을 책임지고 있다. 여기에 그치지 않고, 이 총괄은 “올리브영을 온라인과 오프라인 모두에서 글로벌 1위 옴니채널 사업자로 성장시키겠다”는 포부를 밝히며, 유통 산업의 새로운 패러다임을 만드는 데 도전하고…
You’ve heard the argument: We needed the sales presentation immediately and marketing couldn’t turn it around quick enough, so we pulled a few images from the web, generated some AI copy and put our logo on it. Repeat this same scenario but replace the marketer with the HR teammate who needed a training guide or…
When I first began advising organizations on AI implementation and adoption, I noticed a concerning trend: Organizational leaders were fixated on the hype cycle, yet lacked a clear understanding of why it mattered to their business or where it could have an impact. Boards and leadership teams asked their executive(s) responsible for data superficial questions,…
Leading a technical team, being the voice of technology in the C-suite, and communicating with your company’s business groups about their IT needs and hazards is a job that requires a deep understanding of technology. But more and more, it also requires the skills of an expert negotiator, speech writer, and public relations expert. In…
In the dynamic global context of battling for IT talent, where in Spain alone new estimates from DigitalES show there are up to 120,000 unfilled positions, BBVA Technology has made the problem its main strength. Since last year, the digital bank has grown its employee base by around 30% across its offices in Madrid, Bilbao,…
The business landscape has undergone a dramatic shift in recent years. Ecosystems have become highly complex and interconnected, with value chains becoming increasingly non-linear. This hyperconnectivity demands seamless collaboration and real-time communication across a vast network of employees, partners, suppliers, and customers. Businesses need to rethink their digital strategies to ensure a frictionless experience for all…
El impacto del auge de los agentes de IA, a tenor de lo relatado por los asistentes al debate, realizado el pasado 3 de junio en Madrid y moderado por Esther Macías, directora editorial de CIO ESPAÑA, no se va a hacer esperar en nuestro país. Desde un agente multiconversacional capaz de vender un coche…
What does it take to be a leader and recognised year on year? In short, it is a testament to customer trust, of continued innovation and leadership in delivering future-ready network solutions. For any company to be successful, it is vital to have a clear vision of the company’s roadmap, which provides strategic direction and…
Workday has presented new developer tools to help enterprises connect its HR and finance software with external agents. The tools are an extension of the company’s Illuminate agentic AI platform, and include the Agent Gateway, AI Widgets, and expanded AI Gateway APIs. Illuminate, rolled out in September 2024, is intended to accelerate common tasks such…