AI is quickly replacing traditional online search as the front door to finding a business. I recently heard a story about a car shopper who drove miles out of her way to visit a specific dealership, bypassing many car lots much closer to home. Why? Because she searched car dealerships with ChatGPT and it told…
Broadcom is raising the stakes when it comes to preventing its VMware customers from moving to another platform. The company has stopped users from downloading its Virtual Disk Development Kit (VDDK). While this may not look like significant news VDDK is, in fact, a vital part of tools used to migrate away from VMware. For…
Nvidia will use Palantir’s Foundry software to analyze its global network of suppliers and partners for supply chain risks — and Palantir will incorporate Nvida’s Nemotron open AI model into its existing AI software stack. The deal will enhance both companies’ offerings, they said: Nvidia will use Palantir’s AI stack to optimize its complex supply…
Nearly every tech leader I talk to tells me that they need more cybersecurity talent, with one caveat: they want someone senior, with years of experience. Fortinet’s 2026 Cybersecurity Skills Gap Report makes it clear that this is becoming standard: slightly more than half of IT decision-makers said they need senior-level skills the most. One-third…
The once stable era of IT service management (ITSM) has entered a period of disruption and uncertainty. At least if you’re an investor or enterprise customer with an interest in ITSM giant ServiceNow, the signals over recent months have been hard to ignore. Last year, the category leader delivered market-pleasing AI announcements, a record share…
OpenAI has paused new sign-ups and upgrades to its $200 ChatGPT Pro tier, citing a surge in demand for its Astra capability that is placing pressure on system capacity, according to company statements and an executive post on X. “To make sure our current users have an incredible experience and continued access to Astra, we…
The cloud computing conversation has changed significantly over the past few years. Earlier, enterprises selected cloud platforms mainly for scalability, global reach, agility and cost flexibility. Today, those priorities remain important, but they are no longer sufficient. Governments, regulators, boards and customers are asking a deeper question: where does critical data reside, who can access…
Start with a number that should ruin your week. In MIT’s GenAI Divide study of enterprise adoption, only about 40 per cent of organisations had bought official large language model subscriptions. Workers at more than 90 per cent of those same organisations were already using personal AI tools for work. The finding that got the…
Much of an enterprise’s most important knowledge is also the hardest to access. Decades of institutional expertise can be deeply embedded in long-running applications and carried by specialists with years of experience navigating complex systems. Modernization initiatives depend on a detailed understanding of the systems already running the business. Yet gaining that understanding can be…
Peak retail events, from Amazon Prime Day and Labor Day promotions to Black Friday and Cyber Monday, compress months of retail activity into a matter of days. The margin for error is small: Rocket Software research found that 55% of consumers would switch brands after one or two failed transactions, including 12% who would leave immediately. That…