The emergence of agentic commerce has sparked big dreams about millions of agents fanned out across the digital economy on missions to perform every imaginable task. Those dreams will come true but not before we clear some major hurdles. How will we certify agents at scale? How will merchants and other businesses react to the…
You’ve focused on making credible, board-level promises that connect technology to business value by going Beyond the business case: A playbook for securing board-level buy-in. After you secure your mandate and walk out with the buy-in you need to drive real change, your accountability shifts from the vision you sold to the delivery engine you…
AGI hype vs. today’s real risk Artificial general intelligence (AGI) dominates the headlines. It is often painted as an existential risk: a system that sets its own objectives, operates without oversight and produces outputs we cannot explain. As a security leader, I share those concerns, but they are concerns about a future we have not…
AI, and in particular agentic AI, present an opportunity to rethink the nature of work, reshaping teams and blurring the line between technology and talent leadership. In this new world of human-to-agent interaction, CIOs should partner with chief HR officers (CHROs) to jointly shape enterprise talent strategies and keep the hybrid workforce in step with…
Over the next 12 to 24 months, AI agents are expected to revolutionize every facet of business. According to PwC’s AI Agent Survey, 75% of respondents believe AI agents will reshape the workplace even more than the Internet did in the past. The changes are already materializing: 88% of respondents anticipate AI-related budget increases due…
Large language models (LLMs) are evolving quickly. They bring powerful advances in language, vision, reasoning, and real-time interaction to artificial intelligence (AI) initiatives. However, they also bring massive, unexpected infrastructure demands that many organizations aren’t prepared to handle. New pressures on IT infrastructure Many enterprise data centers were not designed for the technical demands that…
“Data is the new oil.” “Data is our most valuable asset.” “AI will unlock the value of your data.” Executives hear these refrains constantly, but the economics behind them often remain murky. A key benefit of data analytics is improved decision-making and, if we focus on the logic of improved decision-making, the essential question becomes…
Not long ago, I sat in a boardroom with the CIO of a technology client who was under pressure from every direction. The CEO wanted new revenue streams, the CMO was fighting churn and the CFO was demanding efficiency gains. The CIO’s traditional role — keep the systems running — was no longer enough. What…
AI is already reshaping the IT job landscape, with layoffs and demand for AI skills creating a mismatched market for IT skills. But the technology is also contributing to possible contraction for IT workforces as enterprises IT leaders find themselves redefining IT roles in the wake of AI’s rise. According to the Indeed 2025 Tech…
No son pocos los ejecutivos y analistas que señalan que las carreras profesionales exitosas en TI combinarán en el futuro las habilidades humanas con la IA. Los primeros informes sugieren que la IA ya está transformando el panorama laboral de las TI y muestra signos de ocupar puestos junior en TI. Sumemos a esto la…