Florida’s Palm Beach County is keeping five recent recruits in the dark to boost productivity: The Lights-Out Court Document Processing project has five “robots” working 24/7 to process some of the thousands of documents the county court receives each week. It’s an example of how artificial intelligence and humans can work alongside one another —…
When Bernie Gracy took the tech leader reins at Agero, his first order of business was to take stock of the company’s extensive technology portfolio and spend the day riding around in a tow truck. Agero, a digital platform for connected vehicle, roadside assistance, and claims management services, serves automotive OEMs, insurance companies, and an…
CIOs understand full well the value of succession planning in the digital age. But IT leaders must also diligently prepare for the day they walk out the door for the last time: the exit strategy. Companies across all industries are transforming their business models as digital disruptors ding their bottom lines. In doing so, they…
[ Register to view the CIO Spring 2019 digital magazine ] Welcome to the Spring 2019 digital issue of CIO featuring winners of our annual Digital Edge 50 awards. In these pages, you’ll learn how organizations are improving the digital experience for their customers, what sets transformational leaders apart, and how leading CIOs are finding…
There’s a business analyst/architect group, a process innovation group, a design thinking group, a technology group and more. Not all of these groups are internal. Some of them are external. Tech vendors try to push new technologies. Management consultants try to push their new or upgraded service. Partner firms want to prove a point. More…
The tech talent crunch is real, as enterprises around the world find qualified staff harder to attract . Worse, working age populations are shrinking in forty countries, including France, Russia, China, and Spain. In America, Baby Boomer retirements, low immigration rates, and record-setting low unemployment are making it difficult for many enterprises to attract and…
Your team’s ability to navigate business requirements plays a pivotal role in project success. To provide stakeholders with the high-quality deliverables they expect, you must understand and manage their requirements. Here, requirements management tools can help your team accurately capture, prioritize, track, and report what key stakeholders require of your project. Here we take a…
The CIO role continues to grow, thanks in large part to digital transformation, with IT executives adding new responsibilities, ranging from data analytics to product development, according to our 2019 State of the CIO. To meet these goals and continue to innovate, savvy IT leaders must carefully decide which tech investments to make to drive…
How much progress has been made in gender diversity in the tech field in the past few years? CIO writer Sharon Florentine, who frequently blogs about women in IT, talks with hosts Juliet Beauchamp and Ken Mingis about companies that are leading the way. Read More from This Article: Gender diversity in IT: How companies…
Failed ERP implementations halt the careers of even the most seasoned IT leaders. But successful ERP projects buoy them. Just ask Julia Anderson, who cut her teeth installing ERP systems as the CIO of North America for ketchup giant H.J. Heinz Co., before Smithfield Foods lured her to tackle a similar project. [ Comparison shopping?…