CIO profile: Teleperformance’s Vispi Palsetia

Vispi Palsetia began his career as a business process outsourcing agent. Today, he leads a much broader portfolio as the CIO of Teleperformance India and Middle East, part of a global business-operations services firm with 420,000 employees. Having spent 23 years in the BPO industry, Palsetia has seen the sector evolve in front of his…

How continental challengers are seizing opportunities as South African VC investment loses ground

Despite unease in the global economy about the trajectory of economic growth this year, investment in African startups has been on an incredible trajectory over the last six months. Statistics reveal fascinating stories about what sectors and regions are attracting the most attention and capital. However, one of the most dramatic revelations is how South Africa…

Whirlpool’s Danielle Brown on personalizing online customer experiences

Danielle Brown, CIO at Whirlpool Corp., joins host Maryfran Johnson for this CIO Leadership Live interview, jointly produced by CIO.com and the CIO Executive Council. They discuss advancing product features via sensor data, accelerating digital twin strategies, reinventing supply chain dynamics and more. This episode is sponsored by the Fairfax County Economic Development Authority. Learn…

How a Searchable Knowledge Management System Helped Dropbox Reuse Knowledge and Work More Effectively

Founded in 2007, Dropbox offers secure, flexible cloud storage and file sharing for individuals, teams, and enterprise customers. With Dropbox, teams can work together in one place; manage tasks; and securely store, sync, and share files. Organizations across education, media, technology, retail, and construction use Dropbox as a smart workspace: a digital environment that connects a team’s…

The 10 biggest issues IT faces today

CIOs are used to rapid change. New technologies hit the market, existing ones evolve, business needs change on a dime, staff comes and goes. All that together, though, is nothing compared to the turbulence that CIOs are seeing today. IT leaders are now contending with continued pandemic-related disruptions, geopolitical instability, and economic volatility — on…