Over the past few years, much of the conversation has focused on autonomous AI and how quickly organizations can remove humans from decision-making. In financial services, we’re seeing the opposite trend. The organizations making the most sustainable progress aren’t eliminating human oversight—they’re redesigning it. The model taking hold within the banking industry isn’t AI that…
Earlier this year, Meta, one of the industry’s loudest AI advocates, was ready to slash up to 60% of the members of some teams and replace them with AI, as part of what it called Project OT (Organization Transformation), an initiative to make Meta “AI native.” But it backed off at the last minute after…
Salesforce and Anthropic today announced they have expanded their strategic partnership to deliver Claudeforce, enabling customers of both companies to leverage Salesforce data, workflows, business logic, actions, and governance within Claude. “What we’re seeing is that when people stop using Salesforce through the traditional human interface and start using it through an agentic interface, it…
AI-powered attacks are becoming faster and more automated, putting pressure on security teams that still investigate alerts sequentially. At RSAC 2026, Arctic Wolf introduced the Aurora® Superintelligence Platform and Aurora® Agentic SOC, shifting from a human-led Security Operations Centre (SOC) to an agent-led model with humans in the loop. Here’s how these solutions are changing…
AI agents could make software development and other enterprise tasks more productive, but they are also making technology spending harder to predict. Unlike traditional software licenses, the cost of running an agent can vary depending on the models it uses, the number of tokens it consumes, and how long it runs. Google on Wednesday added…
There is a tidy story going around about the end of enterprise software. Call it the SaaSpocalypse. AI and vibe coding have made it cheap enough to rip out your software-as-a-service contracts and build your own replacements. The rush to rebuild carries its own risk, one that surfaces only after the SaaS is gone. Teams…
A factory can forgive a late email. It won’t forgive a robot arm that arrives three milliseconds after the conveyor. That sounds absurdly small. Three milliseconds barely qualify as waiting. Yet inside operational technology, tiny gaps can carry heavy consequences. A protection relay trips late. A vision system pairs an image with the wrong product.…
In July, two frontier labs disclosed cases in which cyber-capable agents crossed the intended boundaries of evaluation environments and reached real production systems at external, unrelated organizations. Most commentary since has focused on which company a court would find liable. There is a more immediate concern for anyone operating agents in production, and it’s not…
There is a question that quietly embarrasses more automation projects than any technical failure: How much did it actually save? Ask it a year after launch and watch what happens. The team is confident the new system is better. Everyone remembers how tedious the old way was. And yet nobody can produce a number, because…
It’s no surprise that reaping the rewards from AI requires careful guidance, especially in helping staff use tools safely and productively. Yet evidence suggests some CIOs and their executive peers aren’t providing the level of guidance employees require. While three-quarters of IT staff have access to AI tools, one in five technologists are expected to…