Tell me if you’ve heard this story before. While visiting my daughter in college, I spent an hour on hold with her utility company trying to help with a billing issue that she thought had already been resolved. When the call was finally answered “in the order it was received” I had to explain the…
A few years ago, Philadelphia Healthcare realized it needed a digital transformation – the Amersfoort-based non-profit was faced with organizing a massive amount of data from about 9,000 clients, 7,000 employees, an extended network of 6,500 volunteers, and about 60,000 client family members. What it required was a solution that embraced data management and big-data…
The human population is predicted to reach around 10 billion by 2050. To sustain the exponential needs of this growth in terms of food and nutrition, our existing farming methods will be stressed to increase yields within the limited supply of available land. Current methods to increase farming yields include the application of chemical fertilizers…
Recognizing a user’s signature is an essential step in banking and legal transactions. The process involves relying on human verification of a signature to establish a person’s identity. However, this can be error prone, time consuming, and limits the automation for many banking applications that require human verification. The challenge can be solved using image…
The traditional supply chain has a lot of inefficiencies and bottlenecks that can lead to losses and pilferage. There are losses because of logistical inefficiencies, or because perishable goods or drugs may not be transported in the required time period. There can also be losses due to environmental excursions, as many drugs are sensitive to shock,…
A letter of credit (LC) in financial terms is a contractual agreement between a bank, customer, and beneficiary. The bank issues the overall process on behalf of its applicant and authorizes the beneficiary’s bank to complete the money transfer. In global trade, a letter of credit is a commonly used financial instrument that ensures the…
The restaurant industry is experiencing an unprecedented transformational change. Business disruptions from the global health crisis prompted the restaurant industry to restructure and diversify its operating model and digital portfolio in response to the shift of market trends and customer preferences. Elevated expectations for cleanliness, health, and safety are accelerating the adoption of contactless technologies,…
Get in touch with one of our experts Pandemic is defined by the dictionary as “(of a disease) prevalent throughout an entire country, continent, or the whole world; epidemic over a large area.” Much of 2020 saw one of the worst global pandemics we have faced. The medical situation this raises with respect to testing,…
Mutual or insurance companies are often governed by members and have business and/or membership rules that govern membership grants. Such rules are classified as Inclusion rules and Exclusion rules. Inclusion rules are business rules that reward customers who meet certain criterion, such as purchase of bonds or high-value financial instruments, and tenure or association with…
Fingerprint for Success Chief Technology Officer Eduard Liebenberger on the challenges of leading a global remote team, taking calculated risks and the benefits of working inan coaching-focused environment. Watch this episode: #id629cdb372a76e .jw-wrapper::before { content: “IDG” !important; } CIO, CIO Leadership Live Read More from This Article: CIO Leadership Live with CTO Eduard Liebenberger…