In “Architecting a high-performance delivery engine,” I laid out the blueprint for a high-performance delivery engine. You’ve re-architected the organization, dismantled the cultural silos, and built a machine capable of turning boardroom promises into reality. But a powerful engine is useless without a dashboard. Without the right telemetry, you’re driving blind. In the boardroom, driving…
An inexperienced worker shows up at an industrial jobsite. The equipment is unfamiliar, and so are the problems that need to be fixed. But instead of calling in a senior technician to explain the task at hand, the worker grabs a tablet, or a virtual reality (VR) or augmented reality (AR) headset and enters a…
In the never-ending quest to deliver a great customer experience (CX), organizations are, of course, turning to artificial intelligence (AI) — specifically agentic AI — for help. In a recent survey of 500 executives with AI experience, 61% said they planned to increase spending on both general CX initiatives and AI-specific programs this year, with…
It’s the slow change no one notices: AI models evolve and people adapt to that. Systems learn and then they forget. Behavioral drift is quietly rewriting how enterprises operate, often without anyone noticing until it is too late. In my own work leading AI-driven transformations, I have learned that change rarely happens through grand rewrites.…
When we hosted our first-ever IT leadership conference, FUSION ’25, I expected to spend most of my time thinking about AI. Instead, I found myself thinking about people. Moderating a panel of CIOs that day changed the way I looked at tech leadership. It wasn’t a conversation about software or infrastructure or even innovation. It…
You’ve led several digital transformation initiatives and delivered financial impacts. Executives recognize your change leadership competencies, having improved both customer and employee experiences. The architectures you helped roll out are now platform standards and are foundational to your organization’s data and AI strategies. Now, you’re asking whether you’re ready for a CIO role, or another…
Back when IT was young — and what was then called “electronic data processing” was wrapping up its efforts to automate core accounting — everyone in senior management wanted IT to be their best friend. Why? Because compared to doing things the manual way, even bad automation was a whole lot better. Everyone loved EDP.…
이번 신제품은 삼성전자가 첫 폴더블 스마트폰 출시 이후 축적해 온 하드웨어 설계와 제조 기술을 바탕으로 완성한 차세대 제품으로, 화면을 두 번에 걸쳐 접고 펼치는 구조를 통해 스마트폰과 태블릿 사이의 경계를 한층 더 유연하게 했다. ‘갤럭시 Z 트라이폴드’는 완전히 펼치면 10인치급 대화면으로 전환돼 문서 작업, 멀티태스킹, 콘텐츠 감상 등 태블릿 수준의 활용이 가능하고, 접었을 때는 바형…
보안과 IT 간 협업이 필요하다는 점은 분명하지만, CISO와 CIO의 관계는 그리 순탄하지 않다. 이는 새로 임명된 CISO들이 역할을 잡아가는 과정에서 겪는 적응 문제만도 아니다. 가트너 조사에 따르면 재직 기간이 2년 미만인 CISO의 약 3분의 1이 주요 보안 관련 사안에서 CIO와 갈등을 겪는 것으로 나타났다. 특히 5년 이상 경력을 가진 CISO의 절반이 조직의 사이버 회복력 강화나…
프리랜서 소프트웨어 개발자로 성공하려면 충분한 준비와 꾸준한 노력이 필요하며, 일정 부분 운도 따라줘야 한다. 그러나 미국 프로야구 경영인 브랜치 리키의 말처럼, ‘운은 결국 치밀한 계산에서 비롯된 결과’이기도 하다. 프리랜서 개발자의 수입은 거주 지역, 경력, 역량, 프로젝트 유형 등 여러 요소에 따라 달라진다. 집리크루터(ZipRecruiter) 최신 자료에 따르면 미국 내 단기 계약직 개발자의 평균 연간 수입은 약…