Petco Park consistently ranks among MLB’s top ballparks for fan experience. That doesn’t happen by accident, and it didn’t wait for a star-studded roster or a deep postseason run. According to Padres CIO Ray Chan, the club made a deliberate choice more than a decade ago to run its tech organization as if every seat…
The role of the CIO has changed more in the last five years than it did in the previous 20. Cloud computing, cybersecurity, data, automation and artificial intelligence are reshaping organizations at a pace few leaders have experienced before. Today’s competitive advantage often becomes tomorrow’s baseline capability. In this environment, expecting a CIO to be…
It’s no secret that the CIO role is changing in Canadian enterprises. Driving operational performance and increasing efficiency are, of course, still a big part of the job. But CIOs are now expected to do more than cut costs and keep the lights on. Increasingly, boards of directors expect the CIO to play a key…
Salesforce customers more than doubled their agentic workforces year on year, according to the company’s second annual Agentic Enterprise Index, which looks at trends in AI agent development and deployment over the past five quarters. It compiled data from customers who had activated agents in production every month of the analysis period to determine how…
A Canadian hacker has admitted being part of a group responsible for several major cyberattacks. Connor Riley Moucka pleaded guilty to being part of a coterie of hackers that hit 165 organizations, resulting in the theft of customer records and the extortion of millions of dollars. Industry sources have identified Moucka as one of the…
There’s something very attractive about saying “we embed very closely with our customers and just figure it out with them”, especially since the company that started “forward deploying engineers” is growing 84% with $5B+ revenue. But “forward deployed engineer” is a vague term and means different things depending on the business you’re running. I spent…
As enterprises look for ways to cut the cost of running AI models in production, AMD is betting that not every AI workload will be best served by a power-hungry general-purpose GPU. AMD has agreed to buy Taalas, the Canadian designer of chips that permanently embed a trained AI model’s weights into custom silicon, instead…
Business application development is entering a new operating model. The traditional approach of gathering requirements, designing screens, writing services, integrating systems, testing, fixing defects and preparing release documentation still exists, but it is no longer sufficient for enterprises that need speed, traceability, resilience and regulatory confidence at the same time. Hyperautomation brings a broader discipline…
As an aviation industry veteran with over 30 years of experience, Alaska Airlines CIO Charu Jain is all too familiar with the technology integration process that often follows a big airline merger. By her count, she’s been involved in four such projects. But none, she says, has brought her greater satisfaction than leading the overhaul…
For years, applicant tracking systems and recruiting platforms were treated as HR technology: Important for workflow, efficiency, compliance and candidate experience, but rarely viewed as core security infrastructure. That assumption no longer holds. Once AI begins reading resumes, scoring candidates, conducting interviews, ranking applicants and influencing who moves forward, the hiring platform stops being a…