독일 IT 매체 하이제(Heise)에 따르면 오스트리아 연방군은 최근 마이크로소프트(MS) 오피스 사용을 중단하고 오픈소스 오피스 소프트웨어인 리브레오피스(LibreOffice)로 전환했다. 이는 약 1만 6,000대의 업무용 워크스테이션에 적용되며, 자체 인프라 내에서 기술적 독립성과 안전한 데이터 처리를 확보하려는 목적으로 추진됐다. 이전 계획은 2020년부터 시작된 것으로 알려졌다. 당시 MS 오피스가 클라우드 중심으로 이동할 것이 분명해지자 오스트리아 연방군은 대안을 모색하기 시작했다. 2023년부터는…
가트너가 IT 애플리케이션 책임자 중 15%만이 사람의 감독 없이 목표를 수행하는 완전 자율 AI 에이전트를 고려하거나, 시범 운영, 구축 중이라는 설문조사 결과를 발표했다. 가트너는 2025년 5월부터 6월까지 북미, 유럽, 아시아 태평양 기업의 IT 애플리케이션 책임자 360명을 대상으로 설문조사를 실시해, 생성형 AI와 에이전틱 AI가 기업 애플리케이션에 미치는 영향을 파악했다. 가트너 시니어 디렉터 애널리스트 맥스 고스는 “에이전틱…
Buyers are increasingly turning to AI to help them make their purchasing decisions, and OpenAI is looking to make the process easier. The company is taking steps that would allow customers to not only choose products within ChatGPT, but complete the purchase as well. However, there may be still some way to go before organizations…
ServiceNow today launched the AI Experience (AIx), a contextually aware multimodal AI-driven user interface (UI) for its Now platform. Building on the ServiceNow AI Platform and with a foundation in Now Assist, the company describes it as “a unified, conversational front door to enterprise AI.” With AIx, intelligent role-aware AI agents work alongside humans to…
In the age of AI-powered productivity tools — from digital assistants and copilots to dialogue-based systems such as ChatGPT — it stands to reason that we are on the cusp of a revolution in the world of work. These tools are designed to help us create content faster, communicate more efficiently, and solve problems more…
A new era of AI is taking shape. Over the last year, the demand for deploying trained models in real-time applications has surged, along with a continuous stream of challengers and disruptors entering the scene. AI inference, the process of using a trained AI model to make predictions or decisions by crunching new data inside…
In 2023, chatbots answered questions. By 2025, AI agents can code and design entire applications and services from scratch, as well as do deep, nearly scientific-grade research on any topic. Now, as enterprises deploy armies of autonomous agents, a critical question emerges: How do we prevent these powerful tools from descending into chaos in the…
Over the past three years, Generative AI (GenAI) has dominated conversations around enterprise technology. Today, however, the spotlight has shifted to agentic AI; an innovation that promises to deliver even greater efficiency and automation. The potential of agentic AI Unlike traditional software that executes predefined instructions, agentic systems make adaptive, autonomous decisions grounded in reasoning.…
A business executive asked me to set a high bar for his organization and define what world-class IT looks like today. I had to ponder my answer because AI has driven a significant evolution in business expectations of IT departments. The digital transformation era required IT to extend beyond operational responsibilities into areas that drive…
Nearly half of IT decision-makers believe their organization sees more than a quarter of its cloud spend wasted, with around one in three (31%) saying that the waste exceeds 50%, according to a report from VMware. Analysts and other cloud specialists see cloud cost overruns being a significant issue in the enterprise today, but they…