6 trends fueling the rise of self-service IT

Self-service IT solutions have cemented their place in the enterprise as a means for enabling employees to resolve IT issues on their own rather than contacting an IT representative. Yet as self-service technology advances and matures, many IT leaders are discovering that the concept is capable of evolving into something far more flexible and powerful…

Your AI journey: Destined for the ditch?

Every organization is on an AI journey. Some don’t know they are. Others don’t want to leave home. Very few have a map or a mutually agreed upon destination. And only a tiny fraction have the appropriate shoes. That’s the current state of AI at Global 2000 enterprises, whose behavior set thus far in the…

Dawn of a new day for Africa: building a modern digital economy

Africa is undergoing a remarkable transformation, rebuilding the foundations of its economy with new value-creating digital infrastructure. The World Bank has been coordinating a “Digital Economy Initiative for Africa” which aims to ensure that every individual, business, and government in Africa is digitally enabled by 2030. These efforts are clearly working. Africa’s digital economy and…

Discovery Holdings explores the opportunities of multi-cloud without the complexity

Developing new products and services that will “wow” customers is a full-time commitment—especially in a fast-paced digital world. Companies providing financial services are under constant pressure from the threat of agile fintechs and ever-changing customer expectations. To stay ahead, they need to offer value, self-service and apps that engage and inspire customers. Building best-in-class cloud…

Digital mining for sustainability in a low-carbon economy

Since the Paris Agreement was signed in 2015, businesses have been taking part to contribute in pursuing net zero and achieve emission reduction targets. For Petrosea — a multi-disciplinary mining, infrastructure, and oil and gas services company in Indonesia — attention shifted to pursuing more sustainable operations with lower carbon emissions. A complex undertaking for mining concerns…

Agile project management: Principles, benefits, tools, tips, and when to make the switch

Agile project management definition Agile project management is a methodology used primarily in software development that favors flexibility and collaboration, incorporating customer feedback throughout the project life cycle. The methodology takes an iterative approach to development, breaking down work into small, manageable cycles called “sprints” to focus on continuous improvement in the development of a…