The future of work is remote, and the hybrid workforce is here to stay. But what exactly will this look like? In this episode of Future Enterprise, host Joe Pucciarelli of IDC speaks with Holly Muscolino, Research VP at IDC, and David Behen, VP and CIO of La-Z-Boy, about emergent trends in the post-COVID workplace.…
As the pandemic eases in the US, the travel business is picking up the pace. So too is online deal maker Priceline’s cloud transformation. The Norwalk, Conn.-based company, which competes with sites such as Travelocity, Expedia, and Hopper, is roughly halfway through a multicloud migration based primarily on Google Could Platform (GCP). “We are well…
Stuart Hughes is CIO and chief digital officer at Rolls-Royce, where he leads the team digital teams in the civil aerospace business. Rolls-Royce’s engines are used in fighter jets, business jets and more than 50 percent of long-haul planes. CIO’s Thor Olavsrud sat down with Hughes at IDG’s Edge Computing Summit to discuss how data…
Tech leaders are frequently looking to boost employees’ performance, but how often do they step back to focus on how well they manage their teams? The boss may be too busy selling their vision of success, while overlooking signs that their own foundation needs to be bolstered. Experienced tech professionals say there are warning signs…
Winning customer experiences must be created around the customer’s desired outcomes first versus those of the organization they’re doing business with – in other words, insight-based customer experience. Insight-based customer experience is all about taking actionable information you have on a customer and refining your infrastructure around what they want and what’s most valuable to…
Project managers are the front-line officers of the modern white-collar workforce: They organize projects and then shepherd them to completion, making sure they don’t take too long or run over budget. If you’re in this crucial position, you may rightfully feel that it’s time to have your role acknowledged in the form of improved compensation,…
The past year has seen a multitude of industries around the globe suffering supply chain disruptions, with little sign of that letting up in 2022. To navigate these supply chain issues, organizations are increasingly turning to analytics to gain better insight into their supply chains and operations. Supply chain analytics draw data from procurement, inventory…
With more than four decades of IT experience and multiple executive roles, Greg Taffet has both seen and held a wide range of job titles. So he was surprised when a new one cropped up, and even more surprised when it was used to describe his work. The title? Gig CIO. After his initial reaction,…
Companies including Anheuser Busch (parent company of Budweiser) and Adidas have leaped headlong into the world of NFTs, with seemingly enormous success. Within 19 hours of launching in January, Budweiser’s 11,000-strong NFT collection sold out, netting the company $4.8 million. One analysis of the NFT market, which doesn’t track all sales, still indicates how huge…
Online orders skyrocketed at Walmart, the largest retailer in the US, when the pandemic hit, making more work for in-store employees. At the same time, demand for certain products led to frequent stock outages. While Walmart’s ordering app allowed customers to indicate their preferred substitutes for out-of-stock products, customers usually skipped this step. This forced…