There’s no question that artificial intelligence (AI) has become a game-changer for businesses today. For forward-looking leaders, AI is increasingly understood to be the key to transforming customer experiences, delivering new, digitally driven value propositions, and entering new markets. But most business leaders today aren’t capitalizing on AI’s full potential. That is largely because they’re…
If you’re planning a career as an enterprise architect (EA), certifications are a great way to validate your EA skills. As an EA, you’ll be responsible for developing the IT strategy for a business that keeps business goals in line with IT goals. Companies rely heavily on technology, so IT is now a foundational part…
Newly forged IT managers face a daunting challenge: They need deep technical knowledge to oversee a technology team — along with a mix of specific soft skills that help them motivate their former peers. With this in mind, how should you go about identifying IT staff who are ready to make the jump into their…
As a seasoned CIO Scott Laverty has learned a thing or two about assessing IT’s limitations and needs. So when Laverty signed on as executive vice president and CIO of Shane Co. three years ago to launch a digital overhaul of the jewelry chain, “We made sure we were not only thinking about what skillsets…
Many financial services companies are content to test new products and services within the cozy confines of innovation labs, where risks are minimal for a notoriously risk-averse industry. In today’s digitally-obsessed, disrupt or be disrupted era, TD Ameritrade is more interested in releasing innovation out into the world to see what happens. The online broker…
How employees feel about their work is significant driver of organizational success. Engaged workers are more productive, stay with employers longer, and tend to refer friends and colleagues, thereby boosting your hiring efforts. Disengaged workers, on the other hand, are more likely to leave for other opportunities, or worse, drag down the productivity of your…
What is the CSM certification? Agile practices are being rapidly adopted in project and product management across many industries, and the Scrum master is an important leadership role in agile development. The Certified ScrumMaster (CSM) qualification, available through the Scrum Alliance, is an entry-level certification aimed at providing professionals with an awareness of the methodologies…
Not all outsourcing relationships last. And it could be any number of reasons that might suggest an IT service provider relationship is worth breaking up over. The outsourcing vendor’s performance may be poor. The client may feel they’ve lost control of their IT organization. Costs and fees may have ballooned. The contract may be nearing…
It’s been a horrible, violent month. In case you missed it, here’s a brief synopsis: White men decided to make America great again by assaulting protesters; killing black people in a grocery store, shooting up yet another school, sending pipe bombs to a number of prominent Democrats, slaughtering worshippers in a synagogue. And that’s just…
How many statisticians do you need to build a new data model? Zero, according to Tableau Software: It says the next version of its widely used analytics tool will do it itself. Tableau demonstrated this, and a new feature called Ask Data that allows users to create visualizations by describing what they want in natural…