The hidden cost of workplace tech friction

Improving employee productivity and efficiency is one of the top priorities for CIOs today. According to Gartner, 81% of CIOs say these areas will remain a focus for the rest of the year. Hybrid work has also raised expectations for the office experience. Employees have gotten used to reliable technology and familiar tools at home. When…

Microsoft targets Salesforce customers with AI-powered Dynamics 365 migration tool

Microsoft has introduced an AI-powered tool to help enterprises move from Salesforce to Dynamics 365 by potentially reducing some of the complexity that has traditionally made switching CRM platforms difficult, as the software giant looks to expand its CRM market share. Called Dynamics 365 Activate and currently in public preview, the tool analyzes an enterprise’s…

IT consulting has a big AI problem

AI adoption is shaking up the big IT consulting market, with some IT leaders starting to question the need for the multi-year transformation engagements that have been large advisory firms’ bread and butter. Organizations are increasingly using AI tools to assist with large digital transformation projects such as cloud modernization and mainframe migrations, with the…

What it really takes to be AI model independent

Artificial intelligence is still the Wild West. Every organization adopting AI is, in a sense, operating on someone else’s ranch. Models, platforms and providers are evolving rapidly, and today’s market leader may not hold that position tomorrow. At its core, model independence recognizes that AI models are becoming interchangeable tools with different strengths, rather than…

Vibe coding is Topgolf. Production is Torrey Pines.

Vibe coding is rapidly changing who can build software and how quickly an idea can become a functioning application. Using natural-language prompts and AI-assisted development tools, people can translate concepts into prototypes without mastering every element of traditional software engineering. The experience reminds me of Topgolf. Topgolf creates a carefully curated, technology-enabled environment where almost…

Layoff remorse: Gartner says at least one in three positions eliminated by AI will be restored by 2029–at a higher cost

Gartner on Wednesday said that it expects 30% of the positions eliminated by AI-related layoffs to be refilled by 2029, suggesting that the initial terminations were ill-advised and excessive. “When business and IT executives look back on the early AI era, they will realize their greatest mistake was believing that work automation was the point,…