IT leaders grapple with shadow AI

Max Chan knew he had to do something. Soon after ChatGPT burst on the scene in November 2022, Chan realized generative AI would amount to far more than the just the latest technology flash-in-the-pan. With the ability to instantaneously ingest reams of data using large language models (LLMs), generative AI technologies such as OpenAI’s ChatGPT…

ServiceNow adds new features to its Now Assist generative AI assistant

ServiceNow is adding new features to its Now Assist generative AI assistant that comes bundled with the company’s Now platform, designed to help organizations automate workflows. The new capabilities of Now Assist, which include case summarization and text-to-code, are compatible with all workflows and are designed to drive productivity and efficiency for organizations, the company…

Adapt to business changes with flexible licensing

When it comes to technology, the one thing you can count on is change. Requirements evolve over time as organizations adapt their environments and deployments to meet new demands and challenges. But in the past few years, this rate of change has skyrocketed. What an organization needs one quarter may be drastically different than what…

Low-Tech Collaboration Emerges as The Key to Protecting Complex Enterprise Infrastructure Environments

The complexity of today’s enterprise infrastructure environment has created demand for a great variety of dedicated point security solutions, triggering a disconcerting array of alarms and alerts that most organizations struggle to address with current access to talent and staff. While implementing effective strategies that harness automation and security technology remain critical, the most successful…

Best practices for building a single-vendor SASE solution

Over the past three or four years, the industry has been abuzz with the concept of delivering converged security and networking features via the cloud. Secure Access Service Edge combines networking solutions like SD-WAN with cloud-delivered security like firewall as a service (FWaaS), cloud access security broker(CASB), and secure web gateway (SWG). But even with all the hype, most considered SASE as something…

How digital humans can make healthcare technology more patient-centric

One of the biggest issues in healthcare is staffing shortages—and it impacts us all. While healthcare staffing challenges are not new, they are forecasted to reach crisis levels in the coming years. For nursing staff alone, the International Centre on Nurse Migration projects a 13 million shortage by 2030, an increase from 6 million pre-pandemic. And the World Health Organization…