Huabao sniffs out the ultimate efficiency formula

This is the story of how one aromatics leader found a way to make a digital bouquet in the cloud. With 128 international companies under its corporate umbrella, China’s largest aromatics enterprise, the Huabao Group, has struggled with updating its technology to meet the challenges and opportunities that come with rapid growth. Up until 2021, it often fell…

ESM: Delight employees with personalized, accessible digital experiences

When organizations think about deploying enterprise service management (ESM), they often focus on gaining efficiencies and increasing productivity. But ESM doesn’t just benefit lines-of-business organizations through process automation — it also improves the quality of digital employee experiences so teams can find the information they need faster (even on their own through self-service), anytime and…

Cherokee Nation empowers its citizens with IT

The Cherokee Nation of Oklahoma is the largest tribe in the US, with more than 460,000 citizens living across a 7,000-square-mile reservation in Oklahoma and around the world. As a widespread community, when COVID-19 struck, Cherokee Nation’s IT services department knew it needed a way to connect citizens digitally with government services, emergency relief, COVID-19…

The best of the best: Inside this year’s CSO50 Awards

Providing safe and secure elections is a critical function of local governments – and has been part of a fraught national conversation. What could be more important to a democracy? Taking a proactive approach to security, the Los Angeles County Registrar-Recorder/County Clerk developed the Elections Cybersecurity Operations Center to monitor its elections infrastructure and business…

Rethinking data analytics as a digital-first driver at Dow

In today’s digital world, the ability to make data-driven decisions and develop strategies that are based on data analytics is critical to success in every industry. Beyond decision-making, accurate and relevant data analytics can provide greater insights into target markets, help improve operational efficiencies, and identify new products and service opportunities. When I assumed the…

Turkcell Cloud: Bringing sovereign cloud to Turkey’s regulated industries

To serve the 3,500 customers using its cloud services, Turkcell recently made significant investments in four massive, high-performance data centers – facilities that enable the telecommunications and IT services leader to provide a robust portfolio to complement its significant Infrastructure-as-a-Service, Platform-as-a-Service, and Software-as-a-Service solutions. Now Turkey’s largest cloud services and data center provider is working…