7 key questions facing the future of work

NorthMarq CIO Dan Ritch looks back on the tumult of 2020 with a healthy perspective on his IT team’s accomplishments during COVID-19’s workplace upheaval, and with reverence for what lies ahead. On the bright side, “It gave me more perspective on what we must do to meet our customer demands and it allowed us to accelerate…

5 tips for retaining diverse hires

Diversity, equity and inclusion (DEI) are top of mind for a lot of candidates and employees these days. So, if your IT organization is looking to recruit, hire and retain talent, dedication to DEI is more important than ever. And that means more than just recruiting and hiring diverse candidates. You will also need to…

Risk, the misunderstood discipline

As a risk professional, when I look across the various organisations that I have worked with, one thing is clear: Risk is either embraced and used to drive smart decision making, or it is seen as a huge blocker for progress that must be avoided at all costs!  When risk management is understood, it can…

How technology creates an ecosystem of learning at Walden University

Founded in 1970, Walden University is an accredited university that offers online certificates and bachelor’s, master’s, and doctoral degree programs in business, IT, criminal justice, nursing, education, and other professions. I recently spoke at length with CIO Karthik Venkatesh to learn about how Walden is deploying the latest digital tools to enable a personalized student…

Digital CX: The key to thriving through the pandemic

Seizing on the opportunity to boost their businesses during the COVID-19 pandemic, CIOs are crafting new technology solutions for customers, including new software that helps consumers interact with brands virtually and analytics that cultivate business insights. In many cases, IT leaders are prioritizing digital capabilities targeted for future completion. [ Check out our “CIO’s coronavirus…