As enterprises move beyond AI pilots and proofs of concept, many CIOs are discovering a hard truth: Scaling AI into production is not simply a larger version of traditional application deployment. It is a fundamentally different infrastructure challenge. AI software must integrate with accelerated compute resources, high-performance networking, AI platforms, security controls, and observability tools.…
Enterprises are entering the next phase of the AI revolution, moving beyond generative AI to embrace agentic AI. Where generative AI augmented human capabilities to automate and accelerate business tasks, the new wave of Intelligent apps harness AI agents that can act on their own and solve complex problems autonomously. Gartner has predicted that, by…
AI models cost a lot more to develop than you may think. AI research company Epoch AI has set out all the costs of building a new AI model — and explaining why AI companies are so concerned about perceived threats to their intellectual property. It has looked into this before: Last year, it estimated…
There have been plenty of warnings about job losses due to AI, particularly in the world of IT and in the reduction of entry-level positions. Doom mongers’ claims that AI is going to eradicate all our jobs look to be exaggerated but there is little room for complacency as there are some roles most definitely…
Nearly one-third of all help-desk tickets handled by large organizations are work-stoppers, according to a study from help-desk automation company Fixify, which also found Tuesday to be the busiest day of the week for help desks. “Monday gets the reputation, but Tuesday gets the tickets,” it the study said. Around one in eight of the…
ERP giant SAP has agreed to acquire master data management software provider Reltio to bolster the capabilities of its Business Data Cloud (BDC). The goal is to make customers’ data AI-ready so it provides reliable input for Joule and Joule agents across the enterprise, SAP said. Acquiring Reltio, with its cloud native and AI native…
For many organisations, the central question is no longer whether to modernise their organisation’s infrastructure, but how to do it in a way that benefits the business and its people. Leaders are weighing these considerations as they determine if the time and investment on cloud migration is worth it. How can they position transformation as…
The best way to use AI right now is to let it handle the soul-crushing grunt work your team already hates, giving them more time for the work they actually enjoy. Companies are stuck in an awkward middle with AI. Everyone knows they should be using it, but most leaders are quietly trying to…
For most enterprises, the question of whether to invest in AI is no longer up for debate. AI is already part of the roadmap, the budget, and the board conversation. The harder question now is how to make AI deliver value at scale, not once, but repeatedly, across teams, functions, and geographies. That is where…
There’s a familiar rhythm to technology adoption in large organizations. The initial excitement, the high-profile pilot, the executive sponsorship, and the promise of transformation. For many leaders, deploying a large language model (LLM) feels like crossing the finish line. The press release goes out, the dashboards light up, and the boardroom buzzes with optimism. But…